Insurance Billing & Front Desk Specialist

Carolina TotalCare; Concord (NH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off (PTO)

Holiday pay

Discounts on supplements

Paid training

Monthly bonuses

Travel and seminar expenses covered

Complimentary healthcare treatments

Job summary

Carolina TotalCare in Concord, NC is seeking a full-time Receptionist - Insurance Biller to join our patient-centered team. You will greet patients warmly, verify insurance, and manage appointment scheduling while helping patients understand their care plans.

The role offers on-site work, PTO, holiday pay, bonuses, and paid training, with potential six-figure earnings based on sales and performance. Previous billing or healthcare office experience is preferred.

Qualifications

• 5+ years of customer service experience.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to use office billing software, EHR, clearinghouse, insurance portals.
• Dependable, organized, accurate, professional with billing details.
• Team player thriving in a structured yet caring environment.
• Outgoing, empathetic and detail-oriented personality.

Responsibilities

• Greet patients with warmth and professionalism.
• Answer questions with confidence.
• Manage appointment schedules.
• Verify insurance information.
• Prepare and submit claims.
• Track claim status.
• Post payments.
• Review patient balances.
• Communicate with insurance companies regarding billing matters.
• Coordinate appointments and follow up on missed visits to ensure clear next steps.
• Maintain accurate records and protect confidentiality.

Skills

Customer service

Microsoft Office

Billing software

EHR systems

Attention to detail

Team player

Empathetic

Tools

Office billing software

EHR system

Clearinghouse

Insurance portals

Job description

Carolina TotalCare in Concord, NC is seeking a full-time Receptionist - Insurance Biller to join our patient-centered team. You will greet patients warmly, verify insurance, and manage appointment scheduling while helping patients understand their care plans.

The role offers on-site work, PTO, holiday pay, bonuses, and paid training, with potential six-figure earnings based on sales and performance. Previous billing or healthcare office experience is preferred.