Medical Biller

Carolina TotalCare; Concord (NH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off (PTO)

Holiday pay

Discounts on supplements

Paid training

Monthly bonuses

Travel and seminar expenses covered

Complimentary healthcare treatments

Job summary

Carolina TotalCare in Concord, NC is seeking a full-time Receptionist - Insurance Biller to join our patient-centered team. You will greet patients warmly, verify insurance, and manage appointment scheduling while helping patients understand their care plans.

The role offers on-site work, PTO, holiday pay, bonuses, and paid training, with potential six-figure earnings based on sales and performance. Previous billing or healthcare office experience is preferred.

Qualifications

• 5+ years of customer service experience.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to use office billing software, EHR, clearinghouse, insurance portals.
• Dependable, organized, accurate, professional with billing details.
• Team player thriving in a structured yet caring environment.
• Outgoing, empathetic and detail-oriented personality.

Responsibilities

• Greet patients with warmth and professionalism.
• Answer questions with confidence.
• Manage appointment schedules.
• Verify insurance information.
• Prepare and submit claims.
• Track claim status.
• Post payments.
• Review patient balances.
• Communicate with insurance companies regarding billing matters.
• Coordinate appointments and follow up on missed visits to ensure clear next steps.
• Maintain accurate records and protect confidentiality.

Skills

Customer service

Microsoft Office

Billing software

EHR systems

Attention to detail

Team player

Empathetic

Tools

Office billing software

EHR system

Clearinghouse

Insurance portals

Job description

Be part of something bigger. Carolina TotalCare in Concord, NC is adding a full-time Receptionist - Insurance Biller to our team!

About Our Team:

For almost 30 years, Carolina TotalCare has been dedicated to providing comprehensive, natural healthcare to our patients. Our integrated team of multi-specialty providers follows a patient-centered approach to optimize health and function. We believe in treating the whole body as an integrated system and offer a range of services, including chiropractic care, an advanced neuropathy treatment program, in-office therapy modalities including class IV laser, nutrition and weight loss protocols, and state-of-the-art rehabilitative modalities such as Hako and decompression. As part of our team, you'll be part of a family-focused practice that is driven by the values of excellence, empathy, and respect.

WHAT YOU'LL DO:

• Greet patients with warmth and professionalism.
• Answer questions with confidence.
• Manage appointment schedules.
• Verify insurance information.
• Prepare and submit claims.
• Track claim status.
• Post payments.
• Review patient balances.
• Communicate with insurance companies regarding billing matters.
• Help patients stay on track with their recommended care plans by coordinating appointments, following up on missed visits, and ensuring everyone leaves with a clear understanding of their next steps.
• Maintain accurate records, protect confidential information, work within established billing procedures, and contribute to an organized, welcoming environment where patients receive an exceptional experience.

WHAT WE'RE OFFERING OUR RECEPTIONIST - INSURANCE BILLER ROLE:

• *$18.00-22.00 per hour*
• Schedule: Monday through Thursday from 8:30 AM to 6:15 PM, with a half-day on Friday
• Six-figure annual earning potential based on sales
• Paid time off (PTO)
• 6.5 days of holiday pay
• Discounts on supplements
• Paid training
• Monthly bonuses
• Travel and seminar expenses covered
• Complimentary healthcare treatments for you and your immediate family

Qualifications

• 5+ years of customer service experience
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to be on your feet and active during your shift
• Ability to use/learn the office billing software, EHR, clearinghouse, insurance portals, phone system, and internal communication tools
• Dependable, organized, accurate, professional, and comfortable working with billing details
• Team player who thrives in a structured yet caring environment
• Outgoing, empathetic, and detail-oriented personality

Preferred Qualifications

• Billing and insurance experience
• Experience in a chiropractic, medical, or dental office
• Previous billing, insurance, chiropractic, healthcare, administrative, or EHR experience