Insurance Authorization & Scheduling Coordinator

Pscfl; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Pscfl is seeking an Administrative/Clerical professional in Miami to secure insurance authorizations, pre-register patients, and schedule hospital visits and procedures.

Minimum requirements include 2–3 years of medical insurance and billing experience; bilingual English/Spanish is preferred. Excellent customer service and strong communication with clinical staff are essential for success in this role.

Qualifications

• High school education or equivalent preferred.
• Bilingual in English/Spanish preferred.
• Excellent customer service skills.
• Critical thinking skills needed.

Responsibilities

• Secures insurance authorization for outpatient and diagnostic testing.
• Schedules appointments and verifies medical visits.
• Coordinates collection and submittal of insurance information from clinical/support staff.
• Escalates any authorization issues and coordinates peer-to-peer review.
• Coordinates with clinical team and communicates managed care requests via established workflows.
• Documents adequate and accurate records of insurance notes and authorizations.
• Answers telephones, routes calls, takes messages, and relays to staff.
• Follows-up with patients for return visits, missed appointments, and cancellations.

Skills

Bilingual English/Spanish

Customer service

Critical thinking

Education

High school diploma or equivalent

Job description

Pscfl is seeking an Administrative/Clerical professional in Miami to secure insurance authorizations, pre-register patients, and schedule hospital visits and procedures.

Minimum requirements include 2–3 years of medical insurance and billing experience; bilingual English/Spanish is preferred. Excellent customer service and strong communication with clinical staff are essential for success in this role.