Bilingual Insurance Authorization & Scheduling Specialist

Nicklaushealth; Pompano Beach, Northern (FL, KY); Hybrid; USD 38,000 - 48,000; Full time

Job summary

Nicklaushealth is seeking a Clerical/Administrative professional in Pompano Beach to secure insurance authorizations and perform pre-registration as part of hospital visit workflows.

Responsibilities include scheduling, coordinating with clinical staff, and maintaining complete insurance records. Bilingual English/Spanish is preferred, along with strong customer service and critical thinking skills.

Qualifications

• High school education or equivalent preferred.
• Bilingual in English/Spanish preferred.
• Excellent customer service skills.
• Critical thinking skills needed.

Responsibilities

• Secures insurance authorization for outpatient and diagnostic testing, consultations, and procedures.
• Schedules appointments and verifies medical scheduling and documentation.
• Coordinates collection and submission of additional insurance information from staff.
• Escalates authorization issues and coordinates peer-to-peer review.
• Coordinates with clinical team and communicates managed care requests per workflows.
• Documents accurate insurance notes and authorizations.

Skills

High school education

Bilingual English/Spanish

Customer service

Critical thinking

Education

High school diploma or equivalent

Job description

Nicklaushealth is seeking a Clerical/Administrative professional in Pompano Beach to secure insurance authorizations and perform pre-registration as part of hospital visit workflows.

Responsibilities include scheduling, coordinating with clinical staff, and maintaining complete insurance records. Bilingual English/Spanish is preferred, along with strong customer service and critical thinking skills.