Authorization Coordinator - Pompano Beach (Full Time, Days)

Pscfl; Pompano Beach (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Pscfl in Florida is seeking a Clerical/Administrative professional who will secure insurance authorizations for patients and handle pre-registration and scheduling for hospital visits and procedures.

The role requires 2–3 years of medical insurance and billing experience, with prior physician office or ambulatory setting preferred. Bilingual English/Spanish, excellent customer service and strong critical thinking are a plus.

Qualifications

• 2–3 years of medical insurance and billing experience required.
• Previous physician office or ambulatory experience preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Secures insurance authorization for outpatient and diagnostic testing, consultation, and outpatient procedures.
• Schedules appointments and procedures, verifies medical appointments, and processes medical documentation.
• Coordinates the collection and submittal of additional insurance information from clinical/support staff.
• Escalates any authorization issues and coordinates peer-to-peer review.
• Coordinates with clinical team and communicates managed care requests via established work flows.
• Documents adequate and accurate records of insurance notes and authorizations.
• Answers telephones, routes calls to appropriate staff, takes accurate phone messages, and relays messages to staff.
• Follows-up with patients for return visits, missed appointments, and cancellations.

Skills

Customer service

Bilingual English/Spanish

Critical thinking

Education

High school diploma or equivalent

Job description

Description

Job Summary Responsible for securing insurance authorizations for patients and performs pre-registration and scheduling functions for hospital visits and procedures. Minimum Job Requirements 2- 3 years of medical insurance and billing experience required. Previous physician office or ambulatory experience preferred.

Qualifications

Essential Duties and Responsibilities

• Secures insurance authorization for all outpatient and diagnostic testing, consultation, and outpatient procedures.
• Schedules appointments and procedures, verifies medical appointments, and processes medical documentation.
• Coordinates the collection and submittal of additional insurance information from clinical/support staff.
• Escalates any authorization issues and coordinates peer-to-peer review.
• Coordinates with clinical team and communicates managed care requests via established work flows.
• Documents adequate and accurate records of insurance notes and authorizations.
• Answers telephones, routes calls to appropriate staff, takes accurate phone messages, and relays messages to staff.
• Follows-up with patients for return visits, missed appointments, and cancellations.

Knowledge/Skills/Abilities

High school education or equivalent preferred. Bilingual in English/Spanish preferred. Excellent customer service skills. Critical thinking skills needed. (EOE DFW)

Job:

Clerical/Administrative

Department:

NCPS PCC POMPANO-3100-461013

Job Status:

Professional