Insurance Authorization & Patient Access Specialist

Trinity Health Corp.; Crow Valley (KY); On-site; USD 40,000 - 56,000; Full time

Job summary

Genesis Health Group seeks an administrative assistant to support physicians and staff with clerical duties, billing, and front-desk tasks. You will coordinate pre-certifications and authorizations for clinic services, interfacing with physicians, departments, and insurers to resolve issues.

Under the Clinic Manager, you will process referrals, appeals for denied payments, and strive to maintain high patient and customer satisfaction while ensuring pre-certification processes meet needs.

Qualifications

• 2 year college program or equivalent experience in Finance, Business, or related field
• Experience in billing, insurance verification, customer service, and front desk registration
• Medical terminology and ICD-CM coding experience helpful

Responsibilities

• Assist physicians and support staff with clerical tasks
• Obtain and document pre-certification for insurance requests
• Obtain authorizations for referrals when required
• Interface with physicians, departments, and insurers regarding pre-certification issues
• Initiate and follow up on appeals for denied payments
• Ensure high patient and customer satisfaction and effective pre-certification processes
• Serve as primary contact for clinical physicians and billing office

Skills

Billing & insurance verification

Customer service

Front desk registration

Word processing & Windows apps

Education

2 year college program or related field

Tools

MS Word/Windows apps

Job description

Genesis Health Group seeks an administrative assistant to support physicians and staff with clerical duties, billing, and front-desk tasks. You will coordinate pre-certifications and authorizations for clinic services, interfacing with physicians, departments, and insurers to resolve issues.

Under the Clinic Manager, you will process referrals, appeals for denied payments, and strive to maintain high patient and customer satisfaction while ensuring pre-certification processes meet needs.