Insurance Agent- State Farm Agent Team Member

The Juris Agency; Lansing (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Paid Travel for Award Recipients

Appreciation Lunches

Frequent Performance Reviews

Team Building Events

Paid Holidays

Potential for Monthly Bonuses

Health Insurance

Competitive Commission structure

Job summary

State Farm is seeking a Team Member to support agents by making outbound calls to prospective and current customers, identifying needs, and promoting insurance products. You will schedule appointments and deliver excellent service.

Requirements include a Property and Casualty license or help to obtain it, a high school diploma, and prior telemarketing or customer service experience. The role offers PTO, training, Mon-Fri schedule, and growth opportunities.

Qualifications

• State Farm License required or eligible for licensure.
• High school diploma or equivalent.
• Telemarketing, sales or customer service experience preferred.
• Excellent verbal communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Ability to handle rejection and maintain a positive attitude.
• Comfortable in a fast-paced, target-driven environment.
• Basic computer skills and familiarity with CRM software.

Responsibilities

• Make outbound calls to leads and prospective customers using a provided call list.
• Identify customer needs and follow up for sales closure.
• Maintain accurate and detailed records of customer interactions in the CRM system.
• Meet or exceed daily and weekly call and lead generation targets.
• Handle inbound calls when necessary and respond to customer inquiries professionally.
• Follow all company policies, guidelines, and compliance requirements during calls.
• Collaborate with team members and management to improve scripts and engagement strategies.

Skills

Verbal communication

Interpersonal skills

Persuasion

Negotiation

Resilience

Education

High School Diploma

Property and Casualty Insurance License

Tools

CRM software

Job description

Job Description

As a State Farm Agent Team Member, you will be responsible for making outbound calls to prospective and existing customers to promote State Farm Insurance products, schedule appointments with agents, and provide excellent customer service. Your role is critical in expanding our customer base and supporting our agents in delivering personalized insurance solutions.

Benefits

• Paid Time Off (PTO)


• Hands on Training


• Mon-Fri Schedule


• Career Growth Opportunities


• Retirement Plan


• Evenings Off


• Paid Travel for Award Recipients


• Appreciation Lunches


• Frequent Performance Reviews


• Team Building Events


• Paid Holidays


• Potential for Monthly Bonuses


• Health Insurance


• Competitive Commission structure

Responsibilities

• Make outbound calls to leads and prospective customers using a provided call list.


• Identify customer needs and follow-up for and sales closure.


• Maintain accurate and detailed records of customer interactions and call outcomes in the CRM system.


• Meet or exceed daily and weekly call and lead generation targets.


• Handle inbound calls when necessary and respond to customer inquiries professionally.


• Follow all company policies, guidelines, and compliance requirements during calls.


• Collaborate with team members and management to improve scripts, processes, and customer engagement strategies.

Requirements

• A Property and Causality Insurance License is required. Assistance in obtaining may be available for qualified candidate.


• High school diploma or equivalent required


• Previous telemarketing, sales, or customer service experience is a plus.


• Excellent verbal communication and interpersonal skills.


• Strong persuasion and negotiation abilities.


• Ability to handle rejection and maintain a positive attitude.


• Comfortable working in a fast-paced, target-driven environment.


• Basic computer skills and familiarity with CRM software.