Telemarketer - State Farm Agent Team Member

Steven Bartshe - State Farm Agent; Eaton Rapids (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid Holidays

Team Building Events

Frequent Performance Reviews

Appreciation Lunches

Paid Travel for Award Recipients

Evenings off

Retirement Plan

Career Growth Opportunities

Mon-Fri Schedule

Hands on Training

Competitive salary

Health insurance

Paid time off

Bonus based on performance

Job summary

Steven Bartshe - State Farm Agent seeks a Telemarketer in Eaton Rapids, Michigan. This role involves making outbound calls to promote insurance products and support agents. Applicants should possess excellent communication skills and a high school diploma.

The position offers a competitive salary, health insurance, and opportunities for career growth. The ideal candidate thrives in a fast-paced environment and has a proactive attitude towards sales and customer service.

Qualifications

• High school diploma or equivalent required.
• Previous telemarketing, sales, or customer service experience is a plus.
• Excellent verbal communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Ability to handle rejection and maintain a positive attitude.
• Comfortable working in a fast-paced, target-driven environment.
• Basic computer skills and familiarity with CRM software.

Responsibilities

• Make outbound calls to leads and prospective customers.
• Identify customer needs and direct qualified leads to agents.
• Maintain records of customer interactions in the CRM system.
• Meet or exceed daily and weekly call targets.
• Handle inbound calls professionally.
• Collaborate with team to improve engagement strategies.

Skills

Verbal communication

Interpersonal skills

Persuasion

Negotiation

Handling rejection

Education

High school diploma or equivalent

Tools

CRM software

Job description

Benefits

• Paid Holidays
• Team Building Events
• Frequent Performance Reviews
• Appreciation Lunches
• Paid Travel for Award Recipients
• Evenings off
• Retirement Plan
• Career Growth Opportunities
• Mon-Fri Schedule
• Hands on Training
• Competitive salary
• Health insurance
• Paid time off
• Bonus based on performance

Job Summary

As a State Farm Telemarketer, you will be responsible for making outbound calls to prospective and existing customers to promote State Farm insurance products, schedule appointments with agents, and provide excellent customer service. Your role is critical in expanding our customer base and supporting our agents in delivering personalized insurance solutions.

Key Responsibilities

• Make outbound calls to leads and prospective customers using a provided call list.
• Identify customer needs and direct qualified leads to State Farm agents for follow-up and sales closure.
• Maintain accurate and detailed records of customer interactions and call outcomes in the CRM system.
• Meet or exceed daily and weekly call and lead generation targets.
• Handle inbound calls when necessary and respond to customer inquiries professionally.
• Follow all company policies, guidelines, and compliance requirements during calls.
• Collaborate with team members and management to improve scripts, processes, and customer engagement strategies.

Qualifications

• High school diploma or equivalent required
• Previous telemarketing, sales, or customer service experience is a plus.
• Excellent verbal communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Ability to handle rejection and maintain a positive attitude.
• Comfortable working in a fast-paced, target-driven environment.
• Basic computer skills and familiarity with CRM software.