Insurance Agent & Client Services Specialist - Hybrid/Remote

Macomb County Auto Home & Life Inc; Michigan; Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition reimbursement

Job summary

Macomb County Auto Home & Life Inc seeks a dependable Customer Service Representative to join our established insurance team. You will assist clients with policy changes, billing questions, and general inquiries while delivering prompt, professional service.

We’re open to a candidate who can possibly work remotely; the role includes benefits such as health insurance, PTO, tuition reimbursement, and an after-90-days $1,000 bonus for meeting performance targets.

Qualifications

• Detail-oriented, organized and dependable.
• Strong communication and customer service skills.
• Comfortable handling multiple tasks in a fast-paced environment.
• Insurance experience is a plus but not required; we’re happy to train the right person.

Responsibilities

• Assist clients with policy changes, billing questions, and general inquiries
• Sell and bind new policies
• Accurately process endorsements, payments, and documentation
• Deliver prompt, professional, and friendly customer service
• Build and maintain strong client relationships
• Work closely with agents and internal staff to ensure smooth day-to-day operations

Skills

Customer service

Communication

Multitasking

Detail-oriented

Job description

Macomb County Auto Home & Life Inc seeks a dependable Customer Service Representative to join our established insurance team. You will assist clients with policy changes, billing questions, and general inquiries while delivering prompt, professional service.

We’re open to a candidate who can possibly work remotely; the role includes benefits such as health insurance, PTO, tuition reimbursement, and an after-90-days $1,000 bonus for meeting performance targets.