Insurance Agent at Allen Harmon Insurance Agency Rochester, MI

Allen Harmon Insurance Agency; Rochester (MI); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Salary + commission

Health care

Paid time off

Retirement plan

Professional development

Gift card drawings

Company trips

Family business environment

Renovated office

Job summary

Allen Harmon Insurance Agency in Michigan is seeking an Insurance Agent to service personal and commercial lines via inbound calls and online inquiries. You will advise clients on coverage options, quote new business, and support policy renewals while contributing to team goals.

Required is an active P&C license with at least three years in insurance or related call-center experience; strong communication and multitasking abilities; proficiency with Hawksoft or similar CRM; and a customer-first

Qualifications

• Active P&C license required; health license preferred.
• Three years related experience in insurance or call-center environment.
• Strong verbal and written communication skills.
• Ability to operate a PC and learn Hawksoft CRM.

Responsibilities

• Provide first level customer service for all customers.
• Manage internal and external relationships.
• Answer questions and explain policy coverage, limits and deductibles.
• Handle agent and policyholder paperwork.
• Maintain a consistent level of quality and output per standards.

Skills

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

Customer service

Tools

Hawksoft

Job description

Insurance Agent Benefits and Perks

• Compensated the first three years with a salary, and on a commission-based package, with unrestricted salary based on sales. Commissions are paid out on both new and renewal business.
• Receive health care, paid time off, retirement savings plans, and professional development.
• Entered in monthly sales gift card drawings, company paid trips incentives, and a family business work environment.
• Newly renovated office and workspace.

Job Summary

Insurance agent will service personal and commercial insurance business via direct (inbound) telephone and internet contact with current and new customers. Also provides counseling regarding insurance needs and product availability. The agent will assist our team by selling insurance to new customers, account retention, customer service, and other duties as assigned.

Responsibilities and Duties

• Provide first level customer service for all customers.
• Manage internal and external relationships.
• Answer questions and provide explanations regarding coverage for policies, limits and deductibles.
• Handle agent and policyholder related paperwork.
• Maintain a consistent quality and quantity of work at prescribed standards.

Qualifications and Skills

• Active P&C License. Preferred to have active health license.
• Three years related work experience. Prefer exposure to insurance agency and call center environment.
• Command of verbal and written communication skills.
• Ability to operate personal computer and learn online how to use Hawksoft customer database system.
• Strong interpersonal and multi-tasking skills.