Productor de seguros / Representante de atención al cliente

INTEGRITY INSURANCE AGENCY LLC; Southfield (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Performance bonus

Wellness resources

Signing bonus

Job summary

Integrity Insurance Agency LLC in Southfield, MI is seeking a Customer Service and Sales Representative for our independent agency. You will prospect, develop and maintain client relationships, assess needs, and process applications with accuracy.

This role combines base salary and commission, a health care stipend and a retirement plan. Warm leads provided, with a $1,000 signing bonus and potential to earn $40,000–$60,000 in the first year.

Qualifications

• Active Michigan Property & Casualty License is required; Life & Health license helpful.
• Prior insurance sales and customer service experience is required.
• Strong communication and interpersonal skills with a customer-first mindset.

Responsibilities

• Prospect, develop, and maintain client relationships to generate new insurance business
• Assess client needs and recommend appropriate insurance products and coverage options
• Process policy applications, renewals, endorsements, and cancellations accurately and efficiently
• Respond to inbound customer inquiries via phone, email, and in-person with professionalism
• Support clients through the claims process and liaison with carriers
• Maintain accurate client records and documentation in agency systems
• Meet or exceed individual sales goals and contribute to agency growth

Skills

Customer service

Sales

Communication

Education

Active Michigan Property & Casualty License (Life & Health Insurance Producer License helpful)

Tools

Agency management software

Job description

Benefits:

• Paid time off
• Bonus based on performance
• Wellness resources

About the Role:

Our company is seeking a Customer Service and Sales Representative for our Independent Insurance Agency. We are looking for a self-starter with excellent organizational and communication skills. We are an organization that rewards loyalty, dedication, consistency and commitment.

This position pays a Base Salary plus Commissions, a Health Care stipend and an available retirement plan. Warm leads provided. $17/hr to $21/hr base salary depending on experience. Base salary can be negotiated higher with a book of business. There is also an available $1,000 signing bonus. A tenacious, hardworking individual can earn upwards of $40,000 to $60,000 the first year.

Responsibilities:

• Prospect, develop, and maintain client relationships to generate new insurance business
• Assess client needs and recommend appropriate insurance products and coverage options
• Process policy applications, renewals, endorsements, and cancellations accurately and efficiently
• Respond to inbound customer inquiries via phone, email, and in-person with professionalism
• Support clients through the claims process and serve as a liaison with insurance carriers
• Maintain accurate client records and documentation within agency management systems
• Meet or exceed individual sales goals and contribute to overall agency growth

Requirements:

• Active Michigan Property & Casualty License (Life & Health Insurance Producer License helpful)
• Prior experience in insurance sales and customer service required
• Strong communication and interpersonal skills with a customer-first mindset
• Proficiency with computer systems and insurance agency management software
• Self-motivated with a proven ability to meet sales targets and deadlines
• High school diploma or equivalent required; college degree a plus

About Us:

Integrity Insurance Agency LLC is a trusted independent insurance agency proudly serving clients in Southfield, MI and the surrounding communities. We've built our reputation on honest advice, personalized service, and a genuine commitment to protecting our clients' futures. Our team enjoys a supportive, collaborative work environment where professional growth and integrity are at the heart of everything we do.