Insurance Agency Receptionist | Customer Experience Pro

State Farm Agent; Grand Junction (CO); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Training & development

401(k)

401(k) matching

Hourly pay

Paid time off

Job summary

State Farm independent contractor agency in Grand Junction, CO is seeking a friendly receptionist and customer-service representative. You will greet visitors, respond to inquiries about insurance availability, coverages, and billing, and help customers navigate policies and payments.

The role offers on-the-job training, health benefits, a 401(k) plan, paid time off, and opportunities to grow within a collaborative team.

Qualifications

• Previous receptionist or customer service experience required.
• Exceptional communication across channels (written, verbal).
• Strong organizational and multitasking abilities.
• Proactive problem-solving with quick resolutions.
• Collaborative spirit in a dynamic team.
• Proficiency with Microsoft Office and CRM systems.
• Ability to learn new software quickly.

Responsibilities

• Provide prompt, accurate, and friendly customer service, including inquiries about insurance and billing.
• Maintain a strong work ethic and commitment to success every day.

Skills

Customer service

Communication

Organization

Problem solving

Teamwork

Technology literacy

Tools

Microsoft Office

CRM systems

Job description

State Farm independent contractor agency in Grand Junction, CO is seeking a friendly receptionist and customer-service representative. You will greet visitors, respond to inquiries about insurance availability, coverages, and billing, and help customers navigate policies and payments.

The role offers on-the-job training, health benefits, a 401(k) plan, paid time off, and opportunities to grow within a collaborative team.