Receptionist & Customer Service Specialist - Growth Potential

Talentify; Marlboro Township (NJ); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Free food & snacks

Free uniforms

Health insurance

Home office stipend

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Vision insurance

Wellness resources

Job summary

State Farm independent contractor agent seeks a customer-focused team member who excels in interpersonal communication and relationship-building. You will help customers with insurance options, policy changes, and billing inquiries, ensuring a high level of service.

Join a growth-oriented agency with opportunities for advancement, competitive pay, and a supportive team environment. No State Farm direct employment; independent contractor framework.

Qualifications

• Excellent interpersonal and communication abilities are essential.
• Strong organizational and multitasking capabilities needed.
• Customer-focused with proactive problem-solving mindset.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service for inquiries, eligibility, coverages, policy changes, transfers, claims, and billing.
• Educate customers about insurance options using a needs-based review process.

Skills

Excellent interpersonal skills

Excellent communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Team player

Multi-tasking

Relationship building

Bilingual - Spanish preferred

Job description

State Farm independent contractor agent seeks a customer-focused team member who excels in interpersonal communication and relationship-building. You will help customers with insurance options, policy changes, and billing inquiries, ensuring a high level of service.

Join a growth-oriented agency with opportunities for advancement, competitive pay, and a supportive team environment. No State Farm direct employment; independent contractor framework.