Insurance Agency Receptionist & Client Concierge

Mysfteam; Arlington (TX); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent relays a welcoming front-desk experience in Arlington, TX, handling calls, scheduling, and customer inquiries. The receptionist will support the team with administrative tasks and maintain records, while identifying opportunities to discuss insurance options with clients.

Ideal candidates are organized, detail-oriented, and eager to learn in the insurance industry, with basic computer skills and experience in customer service.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organization and multitasking abilities.
• Comfortable engaging in sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Sales conversations

Organizational skills

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent relays a welcoming front-desk experience in Arlington, TX, handling calls, scheduling, and customer inquiries. The receptionist will support the team with administrative tasks and maintain records, while identifying opportunities to discuss insurance options with clients.

Ideal candidates are organized, detail-oriented, and eager to learn in the insurance industry, with basic computer skills and experience in customer service.