Insurance Agency Leader: Growth & Team Coach

Pronto Insurance; La Joya (TX); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

401(k) Retirement Plan with disability

Paid time off

Paid licensing

Paid training

Job summary

Pronto Insurance in Texas is seeking an Insurance Agency Manager to lead daily operations, sell auto, home, and commercial products, and drive local revenue.

You will review metrics, conduct marketing initiatives, recruit and train agents, maintain client relationships, and ensure compliance with underwriting guidelines.

This on-site role requires a valid P&C license, bilingual English/Spanish for some locations, and a commitment to customer service.

Qualifications

• High School diploma or equivalent required.
• Customer service and Sales experience is highly preferred.
• Strong team-building and motivational skills; ability to present to teams, clients, and public groups.
• Bilingual English/Spanish required for certain locations.
• Excellent written and verbal communication skills.
• Proficiency with computers and data entry to capture client information quickly.
• Paid Licensing: We cover the cost of ongoing license renewals.
• Paid Training: Comprehensive paid onboarding and training.

Responsibilities

• Sell company products and services through established channels within your assigned territory.
• Review daily engagement metrics—including call volume, quote production, closing ratios, and fee averages—to hit performance targets.
• Execute daily grassroots marketing initiatives to build brand awareness and generate sales leads.
• Conduct daily follow-up calls utilizing leads generated from marketing events.
• Establish, monitor, and maintain strong business relationships to drive local marketing activities.
• Create and coordinate localized agency campaigns to drive revenue and foster customer appreciation.
• Maintain healthy client relationships, follow up on all active quotes, and process renewal quotes efficiently.
• Ensure all carrier underwriting guidelines are strictly followed when binding business.
• Manage end-of-shift financial administrative tasks, including counting money, balancing the Daily Deposit Report, and preparing daily deposits.
• Maintain a clean, professional agency environment stocked with marketing materials and office supplies.
• Travel to various store locations as operationally needed.
• Recruit, train, coach, and develop sales agents to achieve performance goals.
• Foster a high-performing, customer-focused culture aligned with the Pronto service model.
• Coordinate agent and broker activities, including meetings, training sessions, and marketing initiatives.
• Establish monthly and quarterly sales goals in collaboration with the District Manager or supervisor.
• Monitor and ensure proper handling of payments, renewal calls, and lead follow-up activities in accordance with company standards.
• Prepare and maintain sales reports and operational updates as required.

Skills

Customer service

Sales

Team-building

Communication

Public speaking

Bilingual English/Spanish

Data entry

Computer proficiency

Education

High School diploma or equivalent

Limited Lines P&C License or General Lines P&C License

Job description

Pronto Insurance in Texas is seeking an Insurance Agency Manager to lead daily operations, sell auto, home, and commercial products, and drive local revenue.

You will review metrics, conduct marketing initiatives, recruit and train agents, maintain client relationships, and ensure compliance with underwriting guidelines.

This on-site role requires a valid P&C license, bilingual English/Spanish for some locations, and a commitment to customer service.