Insurance Agency Manager

Pronto Insurance; Oroville (CA); On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

Licensing covered

Paid training

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Disability insurance

Life insurance

Paid time off

Company holidays

Job summary

Pronto Insurance is seeking a dynamic Insurance Agency Manager to lead local sales efforts in Oroville, CA. This full-time role offers an hourly base pay plus uncapped commissions and sales incentives, with comprehensive paid training and a required Limited Lines P&C license.

You will recruit, train, and coach agents, manage daily operations, and drive local marketing initiatives to grow revenue while ensuring high customer satisfaction and compliant underwriting procedures.

Qualifications

• High School diploma or equivalent preferred.
• Customer service and Sales experience is highly preferred.
• Strong team-building and motivational skills; ability to comfortably present information to teams, clients, and public groups.
• Bilingual skills (English/Spanish) are required for certain locations.
• Excellent written and verbal communication skills.
• Proficiency with computers and data entry is necessary to capture accurate client information.

Responsibilities

• Sell company products and services through established channels within your assigned territory.
• Review daily engagement metrics—including call volume, quote production, closing ratios, and fee averages to hit performance targets.
• Execute daily grassroots marketing initiatives to build brand awareness and generate leads.
• Establish, monitor, and maintain strong business relationships to drive local marketing activities.
• Recruit, train, coach, and develop sales agents to achieve performance goals.
• Foster a high-performing, customer-focused culture aligned with the Pronto service model.
• Coordinate agency campaigns and store visits, ensuring coverage during business hours.
• Prepare and maintain sales reports and operational updates as required.

Skills

Sales experience

Customer service

Bilingual English/Spanish

Team-building

Communication skills

Data entry

Education

High School diploma or equivalent

Job description

Founded in 1997 in Harlingen, Texas, Pronto Insurance is a leading property and casualty

(P&C) insurance agency with a growing network of more than 200 locations across California

and Texas. We are a trusted provider of affordable, accessible, and customized insurance

solutions for individuals and families. Driven by a strong commitment to customer service, we

offer a wide range of products, including auto, home, renters, and commercial insurance,

ensuring our customers receive reliable protection at competitive rates. We are seeking motivated

individuals to join our Leadership team.

Insurance Agency Manager:

Compensation: Hourly Base Pay + Uncapped Commissions & Sales Incentives

Schedule: Full time availability required (shifts may include weekends and holidays based on agency hours of operation).

Training: Fully paid comprehensive training.

Licensing: Must have a valid Limited Lines P&C License (or General Lines P&C License).

Job Duties & Responsibilities

• Sell company products and services through established channels within your assigned territory.
• Review daily engagement metrics—including call volume, quote production, closing ratios, and fee averages to hit performance targets.
• Execute daily grassroots marketing initiatives to build brand awareness and generate
• Conduct daily follow-up calls utilizing leads generated from marketing events.
• Establish, monitor, and maintain strong business relationships to drive local marketing
• activities.
• Create and coordinate localized agency campaigns to drive revenue and foster customer
• Maintain healthy client relationships, follow up on all active quotes, and process renewal
• quotes efficiently.
• Ensure all carrier underwriting (UW) guidelines are strictly followed when binding
• business.
• Manage end-of-shift financial administrative tasks, including counting money, balancing
• the Daily Deposit Report, and preparing daily or nightly bank deposits.
• Maintain a clean, professional agency environment stocked with marketing materials and
• office supplies.
• Travel to various store locations as operationally needed.
• Recruit, train, coach, and develop sales agents to achieve performance goals.
• Foster a high-performing, customer-focused culture aligned with the Pronto service
• model.
• Ensure agency locations operate efficiently during all scheduled business hours.
• Coordinate agent and broker activities, including meetings, training sessions, and
• marketing initiatives.
• Establish monthly and quarterly sales goals in collaboration with the District Manager or
• Monitor and ensure proper handling of payments, renewal calls, and lead follow-up
• activities in accordance with company standards.
• Prepare and maintain sales reports and operational updates as required.
• Ensure managers and agents complete daily or nightly deposits accurately and on time.

Education & Experience Required

• High School diploma or equivalent preferred.
• Customer service and Sales experience is highly preferred.
• Strong team-building and motivational skills; ability to comfortably present information
• to teams, clients, and public groups.
• Bilingual skills (English/Spanish) are required for certain locations.
• Excellent written and verbal communication skills.
• Proficiency with computers and data entry is necessary to capture accurate client

• Paid Licensing: We cover the cost of your ongoing license renewals.
• Paid Training: Comprehensive paid onboarding and training
• Competitive Medical, Dental, and Vision plans.
• 401(k) Retirement Plan, plus Short-Term Disability and Life Insurance coverage.
• Paid Time Off: Earned paid vacations and paid company holidays.