Insurance Agency Manager: Lead Growth, Sales & Training

Pronto Insurance; San Antonio (TX); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Paid Licensing

Paid Training

Competitive Medical, Dental, Vision

401(k) Retirement Plan

Paid Time Off

Job summary

Pronto Insurance in San Antonio, TX seeks an Insurance Agency Manager to lead sales, marketing, and client relationships within its local agency network. The role offers hourly base pay plus uncapped commissions and incentives, with fully paid training and licensing support.

Availability may include weekends; travel to multiple store locations is required to support growth and customer service excellence. The ideal candidate has strong sales leadership, bilingual English/Spanish skills for

Qualifications

• High School diploma or equivalent preferred.
• Customer service and sales experience preferred.
• Bilingual English/Spanish required for certain locations.
• Excellent written and verbal communication.
• Proficiency with computers and data entry.

Responsibilities

• Sell company products and services through established channels within your assigned territory.
• Review daily engagement metrics—including call volume, quote production, closing ratios, and fee averages—to hit performance targets.
• Execute daily grassroots marketing initiatives to build brand awareness and generate sales leads.
• Conduct daily follow-up calls utilizing leads generated from marketing events.
• Establish, monitor, and maintain strong business relationships to drive local marketing activities.
• Create and coordinate localized agency campaigns to drive revenue and foster customer appreciation.
• Maintain healthy client relationships, follow up on all active quotes, and process renewal quotes efficiently.
• Ensure all carrier underwriting guidelines are strictly followed when binding business.
• Manage end-of-shift financial administrative tasks, including counting money, balancing the Daily Deposit Report, and preparing daily or nightly bank deposits.
• Maintain a clean, professional agency environment stocked with marketing materials and office supplies.
• Travel to various store locations as operationally needed.
• Recruit, train, coach, and develop sales agents to achieve performance goals.
• Foster a high-performing, customer-focused culture aligned with the Pronto service model.
• Ensure agency locations operate efficiently during all scheduled business hours.
• Coordinate agent and broker activities, including meetings, training sessions, and marketing initiatives.
• Establish monthly and quarterly sales goals in collaboration with the District Manager or supervisor.
• Monitor and ensure proper handling of payments, renewal calls, and lead follow-up activities in accordance with company standards.
• Prepare and maintain sales reports and operational updates as required.
• Ensure managers and agents complete daily deposits accurately and on time.

Skills

Sales

Leadership

Communication

Bilingual English/Spanish

Team-building

Education

High School diploma or equivalent

Customer service and Sales experience

Tools

CRM software

Data entry

Computers

Job description

Pronto Insurance in San Antonio, TX seeks an Insurance Agency Manager to lead sales, marketing, and client relationships within its local agency network. The role offers hourly base pay plus uncapped commissions and incentives, with fully paid training and licensing support.

Availability may include weekends; travel to multiple store locations is required to support growth and customer service excellence. The ideal candidate has strong sales leadership, bilingual English/Spanish skills for