Insurance Admin Support Agent – Onsite Westlake, TX $20-25/hr

Randstad USA; Roanoke (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

Randstad USA is seeking a customer service professional for an on-site role in Westlake, TX. The position requires 1 year of recent customer service experience and offers a salary range of $20–$25 per hour with comprehensive benefits.

Compensation includes health, dental, vision, 401(k), and paid time off, with potential growth through a nationwide brand. Interview cadence is provided by Randstad next week.

Qualifications

• 1 year of recent customer service experience required.
• High School education required.

Responsibilities

• Deliver warm, professional support via email.
• Identify and document key case details, resolving or redirecting issues efficiently.
• Maintain accurate records and follow through on client needs.
• Collaborate with internal teams to ensure seamless client service.
• Unwavering delivery of meeting or exceeding defined accuracy and turnaround benchmarks, ensuring casework is completed with precision and speed in alignment with service-level expectations.
• Placing the client first in all interactions – obsession with client experience.

Skills

Customer service

Education

High School

Job description

Randstad USA is seeking a customer service professional for an on-site role in Westlake, TX. The position requires 1 year of recent customer service experience and offers a salary range of $20–$25 per hour with comprehensive benefits.

Compensation includes health, dental, vision, 401(k), and paid time off, with potential growth through a nationwide brand. Interview cadence is provided by Randstad next week.