Administrative Insurance Support Agent

Randstad USA; Roanoke (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

Randstad USA is seeking a customer service professional for an on-site role in Westlake, TX. The position requires 1 year of recent customer service experience and offers a salary range of $20–$25 per hour with comprehensive benefits.

Compensation includes health, dental, vision, 401(k), and paid time off, with potential growth through a nationwide brand. Interview cadence is provided by Randstad next week.

Qualifications

• 1 year of recent customer service experience required.
• High School education required.

Responsibilities

• Deliver warm, professional support via email.
• Identify and document key case details, resolving or redirecting issues efficiently.
• Maintain accurate records and follow through on client needs.
• Collaborate with internal teams to ensure seamless client service.
• Unwavering delivery of meeting or exceeding defined accuracy and turnaround benchmarks, ensuring casework is completed with precision and speed in alignment with service-level expectations.
• Placing the client first in all interactions – obsession with client experience.

Skills

Customer service

Education

High School

Job description

Do you have 1 year of RECENT Customer Service experience Can you start on 11/30/2026? Completely comfortable with $20-$25/hr PLUS benefits??? This could be the perfect opportunity for you!!! Client Interviews NEXT WEEKTuesday, Wednesday and Thursday for consideration! Note: Must have 1 year of RECENT customer service experience Pay: $20-$25/hr PLUS benefits! This position is onsite in Westlake, TX(76262) Start date: 11/30/2026! Compensation

• Hourly Rate: $20–$25/hour.
• Benefits: Comprehensive health, dental, vision, 401(k), paid time off.

Career Path & Growth Opportunities

• Career Growth: Within your first year, you’ll have the opportunity to advance into roles that offer commission and performance-based bonuses, allowing you to significantly increase your earning potential as you grow and succeed.
• Entrepreneurial Opportunity: Whether you’re in a corporate or agency role, you’ll have the autonomy to build your own success with the support of a national brand.

salary: $41,600 - $52,000 per year

shift: First

work hours: 10 AM - 7 PM

education: High School

Responsibilities

Key Responsibilities

• Deliver warm, professional support via email.
• Identify and document key case details, resolving or redirecting issues efficiently.
• Maintain accurate records and follow through on client needs.
• Collaborate with internal teams to ensure seamless client service.
• Unwavering delivery of meeting or exceeding defined accuracy and turnaround benchmarks, ensuring casework is completed with precision and speed in alignment with service-level expectations.
• Placing the client first in all interactions – obsession with client experience.

Essential Functions

• working in a smoke free environment

Skills

• Customer Service (1 year of experience is required)

Qualifications

• Years of experience: 1 year
• Experience level: Entry Level

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

This posting is open for thirty (30) days.

Experience

• Entry Level
• 1 year

Education

• High School (required)