Insurance Account Specialist - Renewals & Proposals

Gate City Bank; Fargo (ND); On-site; USD 38,000 - 52,000; Full time

Job summary

Gate City Bank seeks an Insurance Support Specialist at its Fargo Corporate Office. You will assist clients with daily insurance transactions and annual policy renewals, and support Insurance Agents with proposals for current and prospective customers.

This on-site role requires strong attention to detail, exceptional customer service, and the ability to maintain licenses and complete continuing education. Team and carrier collaboration ensures reliable service.

Qualifications

• Must be detail-oriented and provide excellent service.
• Able to answer questions on coverages, billing, renewals, endorsements, cancellations, and claims.
• Maintain licenses and complete continuing education requirements.
• Develop renewal proposals accurately and efficiently.
• Build relationships with team members, carriers, and clients.
• Attend promptly and comply with policies and regulations.

Responsibilities

• Process changes with high accuracy and timeliness.
• Support Insurance Agents with insurance proposals for clients.
• Maintain communication with customers via phone, responding to inquiries.
• Coordinate training events and marketing items as needed.
• Deliver exceptional service and develop productive relationships with colleagues and clients.

Skills

Attention to detail

Customer service

Communication skills

Reliability

Education

High School Diploma or Equivalent

Associate Degree preferred

Job description

Gate City Bank seeks an Insurance Support Specialist at its Fargo Corporate Office. You will assist clients with daily insurance transactions and annual policy renewals, and support Insurance Agents with proposals for current and prospective customers.

This on-site role requires strong attention to detail, exceptional customer service, and the ability to maintain licenses and complete continuing education. Team and carrier collaboration ensures reliable service.