Insurance Account Representative - State Farm Agent Team Member

McEachern Ins and Fin Svcs Inc; Wichita (KS); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Training & development

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Bonus based on performance

Competitive salary

Job summary

Crystal McEachern State Farm is seeking an organized and energetic team member to handle administrative duties and support insurance agents in acquiring and retaining customers. Your attention to detail and customer-focused approach will help maintain service quality in a fast-paced environment and drive sales opportunities.

This role offers training, potential for advancement, and a performance-based bonus structure as the office grows.

Qualifications

• Strong customer service mindset.
• Sales experience preferred.
• Willingness to obtain required licenses.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service for inquiries about insurance coverage, policy changes, and billing.
• Educate customers about insurance options using needs-based reviews.
• Promote business development through clear and professional communications.

Skills

Customer service

Sales experience

Organizational skills

Education

Property & Casualty License

Life/Health License

Job description

Benefits:

• Training & development
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Bonus based on performance
• Competitive salary

ROLE DESCRIPTION:
Crystal McEachern State Farm

is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Able to obtain Property and Casualty License
• Able to obtain a Life/Health License
• Able to achieve mutually agreed upon marketing goals
• Interested in marketing products and services based on customer needs

BENEFITS:

• Salary plus bonuses- NO MAX on PAY
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my office