Account Representative - State Farm Agent Team Member

Mitch Saum - State Farm Agent; Forest (VA); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Paid time off

Training & development

Competitive salary

Flexible schedule

Job summary

Mitch Saum State Farm is seeking an organized Account Representative to support insurance agents, build relationships, and drive client acquisition. This on-site role offers opportunities to grow with a versatile team and a focus on customer success in a fast-paced office.

The position emphasizes service quality, sales orientation, and the ability to secure Property & Casualty and Life/Health licenses as you advance.

Qualifications

• Dedicated to customer service with a client-focused mindset.
• Experience in sales (retail, inside, or outside) preferred.
• Willing to obtain required Property & Casualty and Life/Health licenses.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service on inquiries about insurance.
• Educate customers on options using a needs-based review process.
• Promote business development through effective communication.

Skills

Customer service

Sales experience

Attention to detail

Organizational skills

Education

Property and Casualty License

Life/Health License

Job description

Benefits:

• Paid time off
• Training & development
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:

Mitch Saum State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Account Representative with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Able to obtain Property and Casualty License
• Able to obtain a Life/Health License
• Able to achieve mutually agreed upon marketing goals
• Interested in marketing products and services based on customer needs

BENEFITS:

• Hourly plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Health benefits
• Profit sharing
• Growth potential/Opportunity for advancement within my office