Account Representative - State Farm Agent Team Member

Milena Bu - State Farm Agent; Alexandria (VA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off

Health benefits

Profit sharing

Growth potential/Advancement

Job summary

Milena Bu State Farm is seeking an organized, customer-focused Account Associate to support insurance agents in gaining and keeping clients.

In a fast-paced office in Alexandria, VA, you will handle inquiries, process policy changes, and contribute to growth through attentive, needs-based service and occasional sales.

Qualifications

• Dedicated to customer service and client relations.
• Sales experience preferred; ability to meet marketing goals.
• Licenses to obtain a Property & Casualty and Life/Health license.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for inquiries on insurance options, changes, transfers, billing, and claims.
• Use needs-based reviews to educate customers about insurance products and promote business growth.

Skills

Customer service

Sales experience

Marketing mindset

Education

Property and Casualty License

Life/Health License

Job description

Benefits:

• Competitive salary
• Paid time off

ROLE DESCRIPTION:

Milena Bu State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Account associate with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income. We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  Able to obtain Property and Casualty License
• Able to obtain a Life/Health License
• Able to achieve mutually agreed upon marketing goals
• Interested in marketing products and services based on customer needs

BENEFITS:

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Health benefits
• Profit sharing
• Growth potential/Opportunity for advancement within my office