Insurance Account Representative - State Farm Agent Team Member

Meredithpeeler; Wynne (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Company parties

Competitive salary

Job summary

Meredith Peeler Insurance Agency is seeking a customer-focused team member to deliver exceptional service and support. You will build relationships with clients, answer inquiries about insurance options, and coordinate with the agency team to anticipate and meet community needs.

We anticipate growth opportunities for driven, sales-minded candidates and value a proactive, empathetic approach to helping customers navigate insurance decisions.

Qualifications

• Dedicated to customer service.
• Able to relate to customers and anticipate their needs.
• Excellent communication to assist customers and coordinate with team members.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including insurance inquiries, coverages, and billing clarifications.
• Educate customers about insurance options using a needs-based review.
• Use effective communication to meet customer needs while supporting business growth.

Skills

Customer service

Communication skills

Relationship building

Problem-solving

Education

High school diploma or equivalent

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary

ROLE DESCRIPTION:

As a team member with Meredith Peeler Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS:

• Growth potential/Opportunity for advancement within my office
• Paid time off
• Valuable career-building experience