Insurance Account Representative - State Farm Agent Team Member

Manuel Torres II - State Farm Agent; Waukegan (IL); On-site; USD 30,000 - 60,000; Full time

Job summary

Join a dynamic insurance agency as an Insurance and Account Representative, where your bilingual skills in Spanish and customer service expertise will shine. This role offers the chance to create exceptional client experiences while supporting the growth of a successful agency. You will engage with clients, resolve inquiries, and collaborate with a professional team dedicated to meeting community needs. With opportunities for internal growth and advancement, this position is perfect for driven individuals looking to make a significant impact in the insurance industry. Experience a rewarding career with a focus on customer satisfaction and community support.

Benefits

Hourly pay plus commission/bonus

Growth potential/Opportunity for advancement

Paid time off (vacation and personal/sick days)

Valuable career-building experience

Qualifications

• Dedicated to providing exceptional customer service and support.
• Proficient in both English and Spanish to assist diverse clientele.

Responsibilities

• Establish and maintain customer relationships while addressing inquiries.
• Provide accurate and friendly customer service regarding insurance options.

Skills

Bilingual Spanish

Customer Service

Communication Skills

Problem-Solving

Job description

This role requires bilingual Spanish

ROLE DESCRIPTION:

As a Insurance and Account Representative with Manuel Torres, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

About the Agent - Manuel Torres

• State Farm Insurance Agent Since 2001.
• State Farm Insurance Chairman's Circle Agent
• Ambassador Travel Qualifier.
• State Farm Insurance SVP Club Agent
• Evening & Weekend Appointments available upon request
• Professional Bilingual English/Spanish Team
• Home appointments upon request
• Serving the Chicago Land Area
• Free Notary Services
• Auto Insurance Free Quote
• Home Insurance Free Quote
• We Offer Free Life Insurance Quotes
• Insurance Agent since 1997

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving
• Bilingual Spanish

BENEFITS:

• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience