Insurance Account Representative: Growth & Impact

Myagentkandiss; Ferndale (MI); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Kandiss Ecton - State Farm Agent in Ferndale, MI is looking for an Account Representative to join her agency. You will grow the business through meaningful customer relations and act as a liaison between customer needs and agency departments.

The role focuses on customer service, policy changes, claims processing, and collaboration with underwriters. A strong sales mindset and community involvement are valued, with a supportive team and potential for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Job description

Kandiss Ecton - State Farm Agent in Ferndale, MI is looking for an Account Representative to join her agency. You will grow the business through meaningful customer relations and act as a liaison between customer needs and agency departments.

The role focuses on customer service, policy changes, claims processing, and collaboration with underwriters. A strong sales mindset and community involvement are valued, with a supportive team and potential for advancement.