Insurance Account Specialist - Growth & Client Care

Kandiss Ecton - State Farm Agent; Ferndale (MI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

Health insurance

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Kandiss Ecton - State Farm Agent in Ferndale, Michigan is looking for an Account Representative to support daily operations and customer success. You will build relationships with customers, manage accounts, and assist with insurance claims, ensuring client satisfaction.

This role requires strong organizational and communication skills, with an emphasis on customer service. Join our team for a rewarding career with opportunities for advancement and various benefits, including health insurance and a flexible schedule.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Ferndale, MI and help customers with their insurance and financial services needs, including:

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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