Insurance Account Representative — Growth & Community Impact

Kandiss-Ecton---State-Farm-Agent; Ferndale (MI); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Kandiss Ecton - State Farm Agent is seeking an Account Representative to grow our agency by building meaningful customer relationships and serving as a liaison between clients and agency departments. You will grow the agency by proactively marketing relevant products and services, while delivering exceptional service to our community.

As a team member, you will support policy changes, manage customer inquiries, process claims, and coordinate with underwriters to ensure timely policy issuance,

Qualifications

• Previous experience in insurance or a related field preferred.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Sales

Job description

Kandiss Ecton - State Farm Agent is seeking an Account Representative to grow our agency by building meaningful customer relationships and serving as a liaison between clients and agency departments. You will grow the agency by proactively marketing relevant products and services, while delivering exceptional service to our community.

As a team member, you will support policy changes, manage customer inquiries, process claims, and coordinate with underwriters to ensure timely policy issuance,