Account Representative - State Farm Agent Team Member

Kandiss Ecton - State Farm Agent; Ferndale (MI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

Health insurance

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Kandiss Ecton - State Farm Agent in Ferndale, Michigan is looking for an Account Representative to support daily operations and customer success. You will build relationships with customers, manage accounts, and assist with insurance claims, ensuring client satisfaction.

This role requires strong organizational and communication skills, with an emphasis on customer service. Join our team for a rewarding career with opportunities for advancement and various benefits, including health insurance and a flexible schedule.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

Benefits:

• 401(k)
• Health insurance
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As an Account Representative – State Farm Agent Team Member for Kandiss Ecton, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.