Insurance Account Manager - Relationship-Driven Sales

Craneyinsurance; Tucson (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Job summary

Nancy Craney State Farm in Tucson, AZ seeks a motivated Account Manager to join our team. This sales-focused role connects with customers by phone, email, text, and in person, identifies needs, and recommends auto, home, renters, life, and business insurance solutions.

The right candidate will build relationships, follow up on leads, and meet sales goals while serving communities across Arizona. Arizona licenses are required or pursued after joining.

Qualifications

• Previous experience in sales, customer service, financial services, insurance, banking, retail, hospitality, or a related field is preferred.
• Strong communication and relationship-building skills.
• Bilingual Spanish and English skills are a plus.
• Must hold or be willing to obtain the applicable Arizona insurance licenses.

Responsibilities

• Connect with prospective and existing customers by phone, email, text, and in person.
• Build strong relationships by asking thoughtful questions and learning about each customer’s needs.
• Generate new business through outbound calls, lead follow-up, referrals, networking, and community outreach.
• Provide quotes and explain available auto, home, renters, life, business, and supplemental insurance options.
• Recommend appropriate products while following ethical sales practices and agency guidelines.
• Identify opportunities to help customers bundle policies and address potential coverage gaps.
• Conduct insurance reviews with existing customers and recommend updates when their needs change.
• Meet individual and agency sales goals.
• Document customer interactions and maintain accurate account information.

Skills

Sales experience

Customer service

Communication

Relationship-building

Job description

Nancy Craney State Farm in Tucson, AZ seeks a motivated Account Manager to join our team. This sales-focused role connects with customers by phone, email, text, and in person, identifies needs, and recommends auto, home, renters, life, and business insurance solutions.

The right candidate will build relationships, follow up on leads, and meet sales goals while serving communities across Arizona. Arizona licenses are required or pursued after joining.