Client-Focused Insurance Solutions Advisor

State Farm; Tucson (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Nancy Craney State Farm is seeking an Account Manager to join our Tucson-area team. This role emphasizes building relationships, identifying client needs, and recommending insurance solutions that protect families and businesses throughout Arizona.

The ideal candidate will develop new business, follow up on leads, discuss multiple product lines, and guide customers toward the right coverage. A strong sales mindset and community engagement are valued traits.

Qualifications

• Experience in sales or customer-facing roles with a focus on building relationships.
• Strong communication and active listening to identify client needs.
• Ability to handle multiple prospects and manage follow-ups effectively.
• Interest in cross-selling insurance products and providing guidance.
• Familiarity with Arizona insurance licensing requirements is a plus.

Responsibilities

• Connect with prospective and existing customers by phone, email, text, and in person.
• Build strong relationships by learning each customer's needs and asking thoughtful questions.
• Generate new business through outbound calls, referrals, and community outreach.
• Provide quotes and explain auto, home, renters, life, and business insurance options.
• Identify opportunities to bundle policies and address coverage gaps.
• Conduct reviews with existing customers and recommend updates as needs change.
• Maintain an organized sales pipeline and document customer interactions.
• Meet individual and agency sales goals and collaborate with team members.

Skills

Sales experience

Customer service

Relationship building

Communication skills

Outbound calls

Insurance knowledge

Education

Arizona insurance license or willingness to obtain

Tools

CRM software

Job description

Nancy Craney State Farm is seeking an Account Manager to join our Tucson-area team. This role emphasizes building relationships, identifying client needs, and recommending insurance solutions that protect families and businesses throughout Arizona.

The ideal candidate will develop new business, follow up on leads, discuss multiple product lines, and guide customers toward the right coverage. A strong sales mindset and community engagement are valued traits.