Insurance Account Manager (P&C Licensed)
Are you passionate about the insurance industry and committed to delivering outstanding customer service? We are seeking a dedicated Insurance Account Manager (P&C Licensed) to join a dynamic State Farm agent team. This full-time role is perfect for a results-driven professional with an active Property and Casualty insurance license who thrives in a collaborative office environment and enjoys building long-term client relationships while supporting business growth.
Insurance Account Manager (P&C Licensed) - Summary
- Serve as a primary point of contact for clients, providing expert guidance on insurance coverages and policy options.
- Work within a collaborative team to drive business growth and deliver exceptional customer experiences.
- Utilize an active Property and Casualty license to support all insurance service and sales activities.
Duties & Responsibilities
- Establish and maintain positive customer relationships through regular follow-ups and proactive communication.
- Identify and pursue new service opportunities with both existing and prospective clients.
- Provide prompt, accurate, and friendly customer service, including responding to questions about insurance availability, eligibility, coverage, policy changes, claims, and billing.
- Educate clients using a customer-focused, needs-based approach to review insurance options and recommend appropriate products.
- Develop insurance quotes, conduct sales presentations, and close sales to meet agency goals.
- Participate in ongoing networking to build relationships that support business development.
- Maintain a strong work ethic and demonstrate a commitment to professional success every day.
Salary & Benefits
- Competitive base salary with commission opportunities
- PTO, including vacation and personal/sick days
- Health plan stipend
- Disability and life insurance
- Retirement plan options
- Valuable hands-on experience in a respected insurance agency
- Opportunities for professional growth and advancement within the agency
Qualifications & Requirements
- Active Property and Casualty insurance license (required)
- Ability to obtain Life and Health insurance license within 6 months of employment (required)
- Bilingual English/Spanish skills are preferred
- Some college coursework is preferred
- Excellent communication skills, both written and verbal
- Outstanding customer service and sales abilities
- Proven soft skills and a strong ability to work collaboratively
- Experience with computer systems and a willingness to learn new technologies
- Proactive problem-solving skills and attention to detail
- Ability to work effectively in a team environment and maintain high standards of accuracy and timeliness
- Motivation to remain current with product changes, licensing, technical developments, and ongoing education
- Some supervisory experience is a plus
Ideal Candidate Snapshot
- Self-motivated and eager to achieve success in a fast-paced insurance environment
- Enjoys working directly with clients to solve problems and deliver value
- Demonstrates integrity, reliability, and a strong sense of accountability
- Values continuous learning and professional development
- Thrives as part of a collaborative, high-performing team
Other Relevant Information
- This is an in-office position supporting a State Farm independent contractor agent. Employees are hired by and work directly for the agent, not for State Farm Insurance Companies.
- Applicants must be able to successfully complete all required licensing and training programs as outlined by the agency and regulatory authorities.
- State Farm agents are independent contractors who hire and manage their own teams; employment is not with State Farm Insurance Companies.
- We are an Equal Opportunity Employer and encourage applications from all qualified individuals.