Insurance Account Manager

gobravvo; Goodyear (AZ); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Monthly sales bonuses

Paid time off

Health insurance

Opportunities for advancement

Job summary

State Farm independent agent in Goodyear, AZ is seeking an Insurance Account Manager to support clients and manage service transactions in an in-office setting.

The role focuses on property, casualty, life, and health lines, requires active licenses, and offers growth opportunities, bonuses, and comprehensive benefits. Strong communication and multitasking skills are essential for daily client service.

Qualifications

• Current Property & Casualty license required.
• Current Life and Health license required.
• Excellent written, verbal, and listening communication skills.
• Strong organizational and multitasking abilities.
• Professional demeanor and people-oriented attitude.
• Bilingual English/Spanish is preferred but not required.

Responsibilities

• Establish and maintain positive relationships with clients, providing ongoing support and communication.
• Respond promptly and accurately to customer queries, ensuring a friendly and professional customer experience.
• Handle incoming calls, manage voicemails, and monitor text message channels for client communications.
• Process insurance service transactions, including payments and policy updates.
• Greet and assist clients visiting the office, ensuring a welcoming atmosphere.
• Email or text clients regarding late payment and cancellation warnings, and manage related follow-ups.
• Provide accurate insurance quotes for new and existing customers.
• Promote and cross-sell additional lines of insurance, including life and health.
• Maintain diligent records and uphold a strong work ethic, striving for daily success.
• Contribute to a team environment by supporting colleagues and sharing knowledge.

Skills

Communication skills

Organization

Multitasking

Customer service

Bilingual English/Spanish

Education

Property & Casualty license

Life & Health license

Job description

The Insurance Account Manager plays a vital role in supporting agency operations and ensuring exceptional customer experiences for clients. This full-time position is designed for a motivated individual who thrives in a dynamic, team-oriented environment and is committed to delivering top-tier service in the insurance industry. As an Insurance Account Manager, you will work directly with clients, manage service transactions, and contribute to the agency's growth by handling multiple lines of insurance. This is an in-office position, providing a collaborative atmosphere and opportunities to learn from experienced insurance professionals.

Working as an Insurance Account Manager, you will be the first point of contact for customers, providing personalized assistance and building lasting relationships. Your role will encompass a variety of tasks, including handling inquiries, processing transactions, and supporting clients with their insurance needs. The ideal candidate demonstrates a strong work ethic, outstanding communication skills, and the ability to multitask in a fast-paced environment. If you are seeking a rewarding career in the insurance field with opportunities for personal and professional development, this position offers a supportive setting to excel and grow.

Joining a reputable insurance agency not only allows you to utilize your current skills and certifications but also provides a platform for further advancement within the insurance sector. The agency values dedication, reliability, and a commitment to high standards of service. If you are passionate about helping others and ensuring client satisfaction, this is an excellent opportunity to become an integral part of a successful insurance team. Applicants who are bilingual or possess additional licenses in life and health insurance are encouraged to apply, as these qualifications are highly valued in serving a diverse customer base.

Insurance Account Manager - Summary

• Full-time, in-office role supporting agency operations and client relationships
• Focus on property, casualty, life, and health insurance lines
• Opportunity for professional growth and skill development within the insurance industry
• Ideal for individuals with strong communication, organizational, and interpersonal skills

Duties & Responsibilities

• Establish and maintain positive relationships with clients, providing ongoing support and communication
• Respond promptly and accurately to customer queries, ensuring a friendly and professional customer experience
• Handle incoming calls, manage voicemails, and monitor text message channels for client communications
• Process insurance service transactions, including payments and policy updates
• Greet and assist clients visiting the office, ensuring a welcoming atmosphere
• Email or text clients regarding late payment and cancellation warnings, and manage related follow-ups
• Provide accurate insurance quotes for new and existing customers
• Promote and cross-sell additional lines of insurance, including life and health
• Maintain diligent records and uphold a strong work ethic, striving for daily success
• Contribute to a team environment by supporting colleagues and sharing knowledge

Salary & Benefits

• Competitive base salary, commensurate with experience
• Monthly sales bonuses for achieving performance targets
• Paid time off, including vacation and sick days
• Health insurance available as part of a comprehensive benefits package
• Opportunities for advancement within the agency and broader insurance industry

Qualifications & Requirements

• Current Property & Casualty insurance license (required)
• Current Life and Health insurance license (required)
• Excellent written, verbal, and listening communication skills
• Strong organizational and multitasking abilities
• Professional demeanor and people-oriented attitude
• Comfortable using computer systems and learning new technologies
• Reliable and committed to maintaining the assigned work schedule
• Bilingual (English/Spanish) skills are preferred, but not required

Ideal Candidate Snapshot

• Energetic, outgoing, and enthusiastic about client service
• Self-motivated and committed to personal and professional growth
• Detail-oriented with a focus on accuracy and client satisfaction
• Enjoys working in a collaborative, team-based office environment
• Consistently demonstrates reliability and integrity

Other Relevant Information

• Position is with an independent insurance agency, not directly with a national insurance company
• Employment contingent upon successful completion of licensing requirements and training programs
• The agency is an equal opportunity employer committed to diversity and inclusion in the workplace
• Excellent opportunity to serve a diverse client base and build a meaningful career in insurance

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.