Insurance Account Manager - Growth, Training & Bonus

Steven Shannon Insurance Group; Paw Paw (MI); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Résumé du poste

Steven Shannon Farm Bureau in Paw Paw, MI is seeking a personable Account Manager to join our insurance team. You will build relationships with new and existing customers, answer policy questions, process changes, renewals, and everyday account needs.

Ideal candidates are professional, organized, customer-focused, and eager to learn about insurance products. Prior insurance experience helps but is not required; licensing may be pursued after hire.

Qualifications

• Friendly, professional, and customer-focused personality.
• Strong communication and relationship-building skills.
• Reliable, organized, and detail-oriented.
• Positive attitude and willingness to learn.

Responsabilités

• Build and maintain strong relationships with new and existing customers.
• Assist clients with insurance questions, policy changes, renewals, and everyday account needs.
• Provide friendly, professional service and help resolve customer concerns.
• Communicate with customers by phone, email, and in person.
• Explain insurance products and coverage options in a clear, helpful way.
• Review customer needs and identify opportunities to recommend additional coverage or products.
• Follow up with customers to ensure their questions and requests are handled promptly.
• Maintain accurate customer information, policy records, and account documentation.
• Support the agency's day-to-day operations and contribute to a positive team environment.
• Learn agency processes and insurance products through training and ongoing support.

Connaissances

Customer service

Relationship building

Communication

Teamwork

Organized

Description du poste

Steven Shannon Farm Bureau in Paw Paw, MI is seeking a personable Account Manager to join our insurance team. You will build relationships with new and existing customers, answer policy questions, process changes, renewals, and everyday account needs.

Ideal candidates are professional, organized, customer-focused, and eager to learn about insurance products. Prior insurance experience helps but is not required; licensing may be pursued after hire.