Licensed Insurance Representative

Steven Shannon Insurance Group; Paw Paw (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Job summary

Steven Shannon Farm Bureau in Paw Paw, MI is seeking a friendly Licensed Insurance Service Representative to join our team. You will assist customers with day-to-day insurance needs and help maintain accurate policy information.

The ideal candidate has an active Property & Casualty license, strong communication skills, and a willingness to learn. Insurance experience is a plus; training and advancement opportunities are offered.

Qualifications

• Active Property & Casualty license is required.
• Strong communication and people skills are essential.
• Friendly, professional demeanor with a focus on customer service.
• Reliable, organized, and detail-oriented with the ability to manage multiple tasks.
• Positive attitude and willingness to learn; coachable and team player.
• Experience in insurance, customer service, or sales is a plus.

Responsibilities

• Assist customers with questions and day-to-day insurance needs.
• Provide friendly, professional customer service by phone, email, and in person.
• Help resolve customer concerns and find solutions.
• Maintain accurate customer and policy information; process policy changes and requests.
• Support the agency with general insurance and administrative tasks.
• Build positive, lasting relationships with customers and identify opportunities for additional products.

Skills

Active Property & Casualty license

Customer service

Communication skills

People skills

Detail-oriented

Team-oriented

Willingness to learn

Long-term career in insurance

Job description

Benefits:

• Bonus based on performance


• Opportunity for advancement


• Paid time off


• Training & development

About the Role

Steven Shannon Farm Bureau is looking for a friendly, dependable Licensed Insurance Service Representative to join the team in Paw Paw. If you enjoy helping people, solving problems, and building strong customer relationships, this is a great opportunity to build a long-term career in insurance.

Insurance experience is preferred but not required.

We're looking for someone who is professional, personable, organized, and willing to learn. Customer service, sales, retail, hospitality, or banking experience is a plus.

What You'll Do

• Assist customers with questions and day-to-day insurance needs.


• Provide friendly, professional customer service.


• Help resolve customer concerns and find solutions.


• Communicate with customers by phone, email, and in person.


• Maintain accurate customer and policy information.


• Assist with policy changes, updates, and other service requests.


• Support the agency with general insurance and administrative tasks.


• Build positive, lasting relationships with customers.


• Identify opportunities to assist customers with additional products and services.

What We're Looking For

• Active Property & Casualty insurance license required.


• Friendly and professional personality.


• Strong communication and people skills.


• Reliable, organized, and detail-oriented.


• Positive attitude and willingness to learn.


• Coachable and comfortable working as part of a team.


• Previous insurance, customer service, or sales experience is a plus.


• Strong interest in building a long-term career in insurance.

Why Join Steven Shannon Farm Bureau?

• Training and ongoing support.


• Supportive, team-oriented environment.


• Opportunity to grow within the agency.


• Stable career opportunity in the insurance industry.


• Opportunity to build valuable insurance knowledge and skills.


• Chance to make a difference for customers in the local community.