Insurance Account Liaison — Client Relations Pro

State Farm Agent; Knoxville (TN); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

License paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent is seeking an Account Associate to join our Knox County area team in Farragut/Anderson County. You will help grow the agency by maintaining customer relationships and handling policy changes, quotes, and inquiries to support daily operations.

Key responsibilities include updating customer accounts, processing claims, coordinating with underwriters, and delivering excellent service with a focus on accuracy and timely communication.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Excellent communication skills

Insurance experience

Job description

State Farm Agent is seeking an Account Associate to join our Knox County area team in Farragut/Anderson County. You will help grow the agency by maintaining customer relationships and handling policy changes, quotes, and inquiries to support daily operations.

Key responsibilities include updating customer accounts, processing claims, coordinating with underwriters, and delivering excellent service with a focus on accuracy and timely communication.