Account Associate: Client Care & Insurance Growth

Myknoxvilleinsurance; Knoxville (TN); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Training & development

Bonus based on performance

Flexible schedule

License paid by agency

Competitive salary

Job summary

State Farm Agent Mansour Hasan in Knoxville, TN is seeking an Account Associate to support daily operations and grow the agency through meaningful customer relations. You will act as a liaison between customer needs and agency departments and proactively market relevant products and services.

You will manage customer accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, contributing to the success of the agency and its clients.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Customer service

Communication skills

Insurance experience

Job description

State Farm Agent Mansour Hasan in Knoxville, TN is seeking an Account Associate to support daily operations and grow the agency through meaningful customer relations. You will act as a liaison between customer needs and agency departments and proactively market relevant products and services.

You will manage customer accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, contributing to the success of the agency and its clients.