Insurance Account Associate — Client Relations & Claims

Chad Hawkins - State Farm Agent; Brentwood (TN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Chad Hawkins - State Farm Agent in Brentwood, TN is hiring an Account Associate to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will update customer accounts, assist with policy changes, process claims, coordinate with underwriters, and contribute to marketing efforts to promote relevant products and services.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Sales minded

Insurance knowledge

Job description

Chad Hawkins - State Farm Agent in Brentwood, TN is hiring an Account Associate to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will update customer accounts, assist with policy changes, process claims, coordinate with underwriters, and contribute to marketing efforts to promote relevant products and services.