Insurance Account Associate — Customer Success & Growth

Themitteninsurance; Allendale Charter Township (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

Adam Mccluer - State Farm Agent is seeking an Account Associate to support daily operations and enhance customer satisfaction. You will nurture customer relationships and serve as the liaison between client needs and agency departments.

Responsibilities include updating customer accounts, assisting with policy changes, processing claims, and coordinating with underwriters to issue policies promptly. A strong focus on service and attention to detail is essential.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Insurance experience

Job description

Adam Mccluer - State Farm Agent is seeking an Account Associate to support daily operations and enhance customer satisfaction. You will nurture customer relationships and serve as the liaison between client needs and agency departments.

Responsibilities include updating customer accounts, assisting with policy changes, processing claims, and coordinating with underwriters to issue policies promptly. A strong focus on service and attention to detail is essential.