Insurance Account Associate | Client Success & Growth

Cynthia Puckett - State Farm Agent; Nashville (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Cynthia Puckett - State Farm Agent in Hermitage, TN is looking for an Account Associate to enhance daily business operations and improve customer relations. The role involves managing customer accounts, assisting with policy changes, and processing claims.

The ideal candidate should have strong organizational skills, excellent customer service abilities, and preferably previous insurance experience. Join our mission to support clients in managing risk and achieving their financial goals.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Job description

Cynthia Puckett - State Farm Agent in Hermitage, TN is looking for an Account Associate to enhance daily business operations and improve customer relations. The role involves managing customer accounts, assisting with policy changes, and processing claims.

The ideal candidate should have strong organizational skills, excellent customer service abilities, and preferably previous insurance experience. Join our mission to support clients in managing risk and achieving their financial goals.