Insurance Account Associate - In-Office Growth Role

hilbgroup; Madison (AL); On-site; USD 42,000 - 56,000; Full time

Job summary

Hilb Group in Madison, AL is seeking an Associate Account Manager to join our in-office team. You will support account managers, handle routine client inquiries, and help with policy changes and documentation.

This role emphasizes organization, prioritization, and teamwork as you prepare certificates of insurance, binders, endorsements, and maintain accurate files in line with carrier standards.

Responsibilities

• Assist Account Managers in servicing accounts.
• Respond to routine client inquiries about policies, billing, and coverage.
• Prepare certificates of insurance, binders, and endorsements.
• Process policy changes, renewals, and cancellations in agency management systems.
• Gather underwriting information and application materials.
• Maintain accurate client files in accordance with agency procedures.
• Ensure documentation meets regulatory and carrier standards.
• Support internal quality control processes.

Job description

Hilb Group in Madison, AL is seeking an Associate Account Manager to join our in-office team. You will support account managers, handle routine client inquiries, and help with policy changes and documentation.

This role emphasizes organization, prioritization, and teamwork as you prepare certificates of insurance, binders, endorsements, and maintain accurate files in line with carrier standards.