Account Growth & Client Relations Specialist

Myagentismindy; Novi, Northern (MI, KY); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Malinda Mims - State Farm Agent in Novi, MI is seeking an Account Representative to support daily operations and customer success. You will grow the agency through meaningful customer relations, lead development, and proactive marketing of relevant products and services.

Licensing paid by the agency, health insurance, PTO, training and development, and a clear path for advancement are offered in a dynamic, high-energy environment.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer service

Communication

Networking

Relationship building

Marketing interest

Job description

Malinda Mims - State Farm Agent in Novi, MI is seeking an Account Representative to support daily operations and customer success. You will grow the agency through meaningful customer relations, lead development, and proactive marketing of relevant products and services.

Licensing paid by the agency, health insurance, PTO, training and development, and a clear path for advancement are offered in a dynamic, high-energy environment.