Insurance Account Associate — Flexible Schedule & Bonus

Jessicamishlerinsurance; Midland (MI); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Bonus based on performance

Flexible schedule

Job summary

Jessica Mishler - State Farm Agent is seeking an Account Associate to support daily operations in Midland, MI. This role centers on growing the agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You will actively market relevant insurance products, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, contributing to customer satisfaction and community service.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Job description

Jessica Mishler - State Farm Agent is seeking an Account Associate to support daily operations in Midland, MI. This role centers on growing the agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You will actively market relevant insurance products, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, contributing to customer satisfaction and community service.