Account Associate — Insurance Client Care & Growth

Annette Snowden - State Farm Agent; Hamilton (OH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Annette Snowden - State Farm Agent is seeking an Account Associate to support daily operations and help grow the agency through meaningful customer relations. You will act as a liaison between customer needs and agency departments, assisting with policy changes, claims, and inquiries.

This role emphasizes attentive, sociable, and sales-minded collaboration, with opportunities for advancement and professional development as you build your career while serving the community.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organization

Customer service

Insurance knowledge

Job description

Annette Snowden - State Farm Agent is seeking an Account Associate to support daily operations and help grow the agency through meaningful customer relations. You will act as a liaison between customer needs and agency departments, assisting with policy changes, claims, and inquiries.

This role emphasizes attentive, sociable, and sales-minded collaboration, with opportunities for advancement and professional development as you build your career while serving the community.