Instructor Scheduling Agent - Winter 2026 - 27

Deer Valley Resort; Park City (UT); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Ski pass

Free staff skiing

Staff discounts

Subsidized meals

Subsidized housing

401k with company match

Healthcare options

Job summary

Deer Valley Resort in Park City, Utah, seeks an Instructor Scheduling Agent to assign and coordinate daily and next-day ski lessons for our team of instructors. You will enter guest lesson details, monitor day-of and next-day scheduling, and work with reservations and sales to fulfill requests.

This role requires strong computer skills, multi-tasking ability, organization, and a calm, positive attitude under pressure. Evening and weekend shifts are common during mid-season.

Qualifications

• Must be 18 years of age or older.
• Available seven days a week, typically four 8-10 hour days.
• Computer proficiency required.
• Ability to multi-task; detail-oriented and able to follow through.

Responsibilities

• Assign and coordinate daily and next-day lesson assignments for ski instructors.
• Enter guest lesson information into the scheduling system.
• Monitor inventory for current and next day assignments and follow up with instructors and guests.
• Coordinate with reservations and sales regarding lesson requests and unassigned slots.
• Support on-snow supervisors with ski programs and reports; operate a two-way radio.
• Handle instructor calls about lesson information.
• Clean and stock scheduling desk and staging areas.
• Other duties as assigned.

Skills

Computer proficiency

Multi-tasking

Detail-oriented

Organized

Calm under pressure

Customer service

Tools

Two-way radio

Job description

SeasonalClassic, consistent quality from a winning team!Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resortsFriends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)Subsidized meals at Employee Dining Rooms offered for staff while on shiftSubsidized housing options available for seasonal full-time staffDiscounts for staff members at restaurants, shops, and service providers in Park CityHealthcare options are available for staff members401k plan with company matchPURPOSE OF POSITION: An Instructor Scheduling Agent is responsible for assigning and coordinating daily and next-day lesson assignments and scheduling activities for ski instructors.RESPONSIBILITIES:Give ski instructors all guest lesson information and enter it into the systemMonitor inventory for current day and next day assignments and follow up with instructors and guest requestsCommunicate and work closely with the reservations and sales departments regarding all ski lesson requests and unassigned lessonsSupport the on-snow supervisors with their specific ski programs, and assist them with questions and reports, operating a two-way radio deviceHandle instructor phone calls regarding lesson information and questionsClean and stock stations at daily scheduling desk and staging areaOther duties as assignedQUALIFICATIONS:Minimum 18 years of ageAvailable seven days a week, typically working four days at 8-10 hours per dayComputer proficientAbility to multi-task; detail-oriented, and attentive to follow throughMust be organized, motivated, keep a positive attitude and remain calm during high-stress timesDATES OF EMPLOYMENT:Mid-November to Mid-AprilPAY RATE:$21.00 per hourDeer Valley Resort is an Equal Opportunity Employer.