Epic Instructional Systems Designer- 40hr

Connecticut Children's; Hartford (CT); Hybrid; USD 75,000 - 95,000; Full time

Job summary

Connecticut Children's is seeking an Epic Instructional Systems Designer to work hybrid in Hartford, CT. This role involves designing and developing instructional material for training, supporting both internal and external audiences.

The ideal candidate will have a BA degree in Information Systems or a related field and 3-5 years of relevant IT or healthcare training experience, along with necessary EPIC certifications.

Qualifications

• 3 to 5 years of IT, Healthcare or related experience in a training capacity.
• Requires EPIC certifications in one or more applications.
• Proficient in cross application/system workflow and data relationships.

Responsibilities

• Delivers content clearly and concisely as per training program objectives.
• Provides training via various delivery methods including classroom and WebEx.
• Develops training exercises to evaluate skills of students.

Skills

Microsoft Office products (Word, Excel, PowerPoint, Visio, Outlook)

Project development life cycle methodologies

Presentation skills

Attention to detail

Strong communication & follow-up skills

Education

BA/BS/AS Degree in Information Systems or related field

Tools

EPIC certifications

TED certifications

Cerner

Lawson

SAP

Job description

Epic Instructional Systems Designer – 40 hr

Location: Hartford, CT (Hybrid)

About Us

Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.

At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well-being as one team.

Job Description

The Instructional Systems Designer is a fully experienced professional with the skillset or knowledge, works with minimal supervision; capable of serving as a trainer, mentor to junior and mid-level staff. They must be capable of designing and developing instructional material for customer training courses that supports the organization. They must demonstrate and utilize effective needs analysis, project management, course development, and evaluation skills to independently develop entry and advanced level courses for both internal and external audiences. Demonstrates proficiency in understanding computer systems, applications and interfaces. Demonstrates proficiency in data gathering techniques and the ability to devise, design and communicate systems solutions to client issues and problems of medium complexity. Demonstrates an intermediate understanding of the Connecticut Children’s business functions. May require specialized knowledge in a specific application/computer system i.e. Captivate, Lectora, Dreamweaver, etc. Creates detailed work-related specifications, system design documentation, procedures, process and data flows, and project and change management plans. Communicates effectively with clients and colleagues. Demonstrates proficient degree of analytical skills.

Responsibilities

• Delivers content clearly and concisely in accordance with established training program objectives and parameters and coaches and motivates students.
• Applies adult learning principles in order to accommodate students' different learning needs and styles.
• Provides training via a variety of delivery methods including classroom, WebEx, one-on-one, and material-based.
• Utilizes proper security methods to verify each student's role and approved access to relevant training and production environments.
• Develops training exercises and tests to evaluate students' skills and progress and provides individual feedback to each student and his/her supervisor(s).
• Develops systems to track performance and effectiveness of training programs and provides feedback to internal clients.
• Makes recommendations concerning usability, integration, and support of various programs and applications application.
• Designs, develops, coordinates, and conducts training classes and materials on various programs and applications for staff members with a range of needs and personal skill sets, both clinical and non-clinical, in a variety of settings and locations.
• Collaborates with Training Project Managers on training initiatives and with instructional technologists to design, develop and validate e-learning.
• Collaborates with leadership and management to establish productive working relationships with analysts, management, subject matter experts, end users and vendor(s).
• Keeps current in methodology and technology developments, recommends improvements and modifications, and works to incorporate.
• Collaborates with Training Project Managers on training initiatives and with instructional technologists to design, develop and validate e-learning.
• Works closely with Training Project Manager to establish and execute tasks, plans and processes.
• Works to promote training program awareness and integration across projects, departments and the organization.
• Mentors Levels and provides input regarding performance evaluations.

Qualifications

• Education and/or Experience Required: BA/BS/AS Degree in Information Systems or related field, or equivalent demonstrated work experience will be considered in lieu of formal education.
• Education and/or Experience Preferred: 3 to 5 years, IT, Healthcare or related experience in a training capacity preferred.
• License and/or Certification Required: EPIC certifications in one or more applications and TED, i.e. Willow, ADT, ASAP, etc.; One or more professional certifications/fellowships, i.e. American Society for Training and Development (ASTD) and/or Society for Human Resource Management (SHRM); Other relevant Healthcare IS or IS system certification, i.e. Cerner, Lawson, SAP, Microsoft, etc.
• Knowledge, Skills and Abilities: Policies and procedures related to functional units supported; Inter-relationships between functional areas; Proficient in Microsoft Office products (Word, Excel, PowerPoint, Visio, Outlook); Project development life cycle methodologies desired; Cross application/system workflow and data relationships is required.

Additional Skills

• Attention to detail.
• Presentation skills.
• Strong communication & follow‑up skills.
• Project and time management.

Abilities

• Multi‑task.
• Handle a fast paced, high‑volume environment.
• Work in a team environment alongside multiple disciplines.
• Provide guidance and training to peers.

Connecticut Children’s is an Equal Opportunity/Affirmative Action Employer. Qualified applicants for employment will receive consideration without regard to their race, color, religion, national orientation, sexual orientation, gender identity, protected veteran status, or disability.