Field Training Manager

Jobtailor; New York (NY); Hybrid; USD 75,000 - 110,000; Full time

Job summary

Jobtailor seeks an experienced Training and Development professional to design and deliver comprehensive programs for Center Managers, Quality System Managers, and Regional Managers in the United States. You will partner with stakeholders, oversee onboarding and development, and lead a culture of continuous improvement.

You will travel up to 50% and develop reporting systems to ensure compliance and measure ROI of training initiatives across the organization.

Qualifications

• Bachelor's degree in Training and Development, Business Management, Education or related field.
• Typically requires 6 years of related experience.
• Ability to plan, develop, implement, and evaluate learning programs.
• Expertise in developing complex training mediums.
• Excellent knowledge of adult educational learning theories.
• Strong presentation, verbal, and written communication skills.
• Ability to maintain a customer focus and achieve learning goals.
• Ability to manage, synthesize, and communicate complex information.
• Manage multiple tasks and projects simultaneously.
• Stay current with current regulations and SOP requirements.

Responsibilities

• Design and develop training programs, including materials, exercises, and assessments.
• Partner with stakeholders internally and within client organizations to transfer business knowledge into learning solutions.
• Oversee onboarding, training, and development process for Center Managers and Regional Managers, ensuring necessary skills and knowledge.
• Lead and mentor Center Management and Regional Managers and support employee development.
• Establish a culture of continuous improvement using outcome-based evaluations to measure ROI of training programs.
• Collaborate with clients and internal stakeholders to identify business needs and deploy solutions to meet objectives.
• Identify training needs through KPIs, surveys, and stakeholder feedback.
• Stay current on developments with online learning technologies to drive innovative services.
• Coordinate and deliver training sessions via classroom, e-learning, and workshops.
• Develop and implement robust reporting systems to support compliance standards for stakeholders.
• Travel up to 50% of the time.

Skills

Training Program Design

Stakeholder Collaboration

Performance Evaluation

Strong Presentation Skills

Verbal Communication

Written Communication

Project Management

Education

Bachelor's degree in Training and Development, Business Management, Education or related field

Tools

E-Learning Platforms

Classroom Training Methods

Workshop Facilitation

Job description

Design and develop training programs, including materials, exercises, and assessments
Partner with stakeholders internally and within our client organization to transfer business knowledge into learning solutions
Oversee the Onboarding, training, development process for Center Managers and/or Quality System Managers and Regional Managers, ensuring they have the necessary skills and knowledge
Lead and mentor Center Management and Regional Managers and support the development of all of the organization's employees
Establish a culture of continuous improvement using outcome-based evaluations to continuously evaluate the effectiveness and return on investment of training programs
Collaborate with clients and internal stakeholders to identify and understand business needs and deploy resolutions to ensure business objectives are met
Identify training needs through various methods like Key Performance Indicators, surveys, and stakeholder feedback
Stay current on developments with online learning technologies to drive innovative and improved services
Coordinate and deliver training sessions, using various methods like classroom training, e-learning, and workshops
Make recommendations to ensure performance outcomes are identified and integrated into learning outcomes
Develop and implement robust reporting systems and structures to support compliance standards for all stakeholders.
Travel up to 50% of the time.

Requirements

• Bachelor's degree Training and Development, Business Management, Education or related field
• Typically requires 6 years of related experience
• Ability to plan, develop, implement, and evaluate learning programs
• Expertise in developing complex training mediums.
• Excellent knowledge of adult educational learning theories
• Strong presentation, verbal, and written communication skills
• Ability to maintain a customer focus and achieve learning goals
• Ability to manage, synthesize, and communicate complex information
• Manage multiple tasks and projects simultaneously
• Stay current with current regulations and SOP requirements.

Core Competencies

Demonstrates expertise in designing and developing training programs, utilizing adult educational learning theories, and implementing effective evaluation methods to ensure continuous improvement and alignment with business objectives.

Highest-signal resume keywords

• Training Program Development
• Adult Educational Learning Theories
• Stakeholder Collaboration
• Performance Evaluation
• Customer Focus

ATS Optimization Keywords

Hard Skills

• Training Program Design
• Learning Program Evaluation
• Complex Training Medium Development
• Onboarding Process Management
• Reporting Systems Implementation

Soft Skills

• Strong Presentation Skills
• Verbal Communication
• Written Communication
• Project Management
• Customer Focus

Industry Keywords

• Continuous Improvement
• Key Performance Indicators
• SOP Requirements
• Training Needs Assessment
• Compliance Standards

Tools & Technologies

• E-Learning Platforms
• Classroom Training Methods
• Workshop Facilitation