Instructional Media Designer & eLearning Creator

Engineering Consulting Service; Wilmington (NC); On-site; USD 42,000 - 68,000; Full time

Job summary

ECS Group of Companies (ECS) is seeking a Training Content Developer in Wilmington, NC to support the creation and maintenance of software manuals, eLearning modules, videos, and presentations. You will collaborate with instructional designers and the Training Director to ensure accuracy and accessibility.

The role requires strong writing and editing skills, familiarity with Microsoft 365, and experience with multimedia tools.

Qualifications

• 1 year of relevant experience.
• Associate degree or technical training in multimedia, communications, graphic design, education, instructional technology, English, or a related field.
• Work experience may be considered equivalent.
• If driving for, or on behalf of, any ECS subsidiary, a valid driver's license is required.
• Strong writing, editing, proofreading, and verbal communication skills.
• Familiarity with Adobe Creative Cloud applications used for graphic design, page layout, audio, video, and motion graphics, such as Photoshop, Illustrator, InDesign, Acrobat, Audition, After Effects, and Premiere Pro. Working knowledge of Microsoft 365 applications, especially Word and PowerPoint, for document production, presentation development, formatting, and typesetting.
• Ability to use Microsoft OneDrive and SharePoint to organize, share, and collaborate on files and content.
• Ability to use Microsoft Copilot responsibly to support drafting, editing, research, and content development within company guidelines.
• Strong attention to detail, organization, collaboration, and the ability to manage multiple assignments and incorporate feedback.
• Basic understanding of video and audio production, editing, captioning, accessibility, and file optimization for online delivery.

Responsibilities

• Support the Training Content Development team in creating, revising, formatting, and maintaining software user manuals, quick reference guides, eLearning modules, videos, presentations, and other employee training materials.
• Assists with projects related to training and development at the direction of the Training Director, including PowerPoint presentations, SOPs, documents, memos, catalogs, certificates, and other print or digital media.
• Write, edit, proofread, and format content for clarity, accuracy, consistency, usability, grammar, and alignment with company standards.
• Create and modify graphics, page layouts, illustrations, animations, audio, and video assets that support training and internal communication projects.
• Build and update eLearning content in Articulate 360 and other approved authoring tools with guidance from instructional designers and training team members.
• Record, edit, caption, and optimize audio and video content for delivery through the learning management system and other approved channels.
• Create and edit professional presentations and documents using Microsoft 365 while applying established templates, brand standards, and accessibility practices.
• Upload content to Learning Management System as directed.
• Other duties as assigned.

Skills

Writing

Editing

Verbal communication

Adobe Creative Cloud

Articulate 360

Microsoft 365

Video production

Audio production

SharePoint/OneDrive

Education

Associate degree or technical training in multimedia/communications/graphic design/education

Tools

Articulate 360

Vyond

Well Said

Job description

ECS Group of Companies (ECS) is seeking a Training Content Developer in Wilmington, NC to support the creation and maintenance of software manuals, eLearning modules, videos, and presentations. You will collaborate with instructional designers and the Training Director to ensure accuracy and accessibility.

The role requires strong writing and editing skills, familiarity with Microsoft 365, and experience with multimedia tools.