Learning Media Specialist

Engineering Consulting Service; Wilmington (NC); On-site; USD 42,000 - 68,000; Full time

Job summary

ECS Group of Companies (ECS) is seeking a Training Content Developer in Wilmington, NC to support the creation and maintenance of software manuals, eLearning modules, videos, and presentations. You will collaborate with instructional designers and the Training Director to ensure accuracy and accessibility.

The role requires strong writing and editing skills, familiarity with Microsoft 365, and experience with multimedia tools.

Qualifications

• 1 year of relevant experience.
• Associate degree or technical training in multimedia, communications, graphic design, education, instructional technology, English, or a related field.
• Work experience may be considered equivalent.
• If driving for, or on behalf of, any ECS subsidiary, a valid driver's license is required.
• Strong writing, editing, proofreading, and verbal communication skills.
• Familiarity with Adobe Creative Cloud applications used for graphic design, page layout, audio, video, and motion graphics, such as Photoshop, Illustrator, InDesign, Acrobat, Audition, After Effects, and Premiere Pro. Working knowledge of Microsoft 365 applications, especially Word and PowerPoint, for document production, presentation development, formatting, and typesetting.
• Ability to use Microsoft OneDrive and SharePoint to organize, share, and collaborate on files and content.
• Ability to use Microsoft Copilot responsibly to support drafting, editing, research, and content development within company guidelines.
• Strong attention to detail, organization, collaboration, and the ability to manage multiple assignments and incorporate feedback.
• Basic understanding of video and audio production, editing, captioning, accessibility, and file optimization for online delivery.

Responsibilities

• Support the Training Content Development team in creating, revising, formatting, and maintaining software user manuals, quick reference guides, eLearning modules, videos, presentations, and other employee training materials.
• Assists with projects related to training and development at the direction of the Training Director, including PowerPoint presentations, SOPs, documents, memos, catalogs, certificates, and other print or digital media.
• Write, edit, proofread, and format content for clarity, accuracy, consistency, usability, grammar, and alignment with company standards.
• Create and modify graphics, page layouts, illustrations, animations, audio, and video assets that support training and internal communication projects.
• Build and update eLearning content in Articulate 360 and other approved authoring tools with guidance from instructional designers and training team members.
• Record, edit, caption, and optimize audio and video content for delivery through the learning management system and other approved channels.
• Create and edit professional presentations and documents using Microsoft 365 while applying established templates, brand standards, and accessibility practices.
• Upload content to Learning Management System as directed.
• Other duties as assigned.

Skills

Writing

Editing

Verbal communication

Adobe Creative Cloud

Articulate 360

Microsoft 365

Video production

Audio production

SharePoint/OneDrive

Education

Associate degree or technical training in multimedia/communications/graphic design/education

Tools

Articulate 360

Vyond

Well Said

Job description

Responsibilities

• Support the Training Content Development team in creating, revising, formatting, and maintaining software user manuals, quick reference guides, eLearning modules, videos, presentations, and other employee training materials.


• Assists with projects related to training and development at the direction of the Training Director, including PowerPoint presentations, standard operating procedures, documents, memos, catalogs, certificates, and other print or digital media.


• Write, edit, proofread, and format content for clarity, accuracy, consistency, usability, grammar, and alignment with company standards.


• Create and modify graphics, page layouts, illustrations, animations, audio, and video assets that support training and internal communication projects.


• Build and update eLearning content in Articulate 360 and other approved authoring tools with guidance from instructional designers and training team members.


• Record, edit, caption, and optimize audio and video content for delivery through the learning management system and other approved channels.


• Create and edit professional presentations and documents using Microsoft 365 while applying established templates, brand standards, and accessibility practices.


• Upload content to Learning Management System as directed.


• Other duties as assigned.

Qualifications

Required Qualifications

• 1 year of relevant experience.


• Associate degree or technical training in multimedia, communications, graphic design, education, instructional technology, English, or a related field.


• Work experience may be considered equivalent



• If driving for, or on behalf of, any ECS subsidiary, a valid driver's license is required.



• Strong writing, editing, proofreading, and verbal communication skills.


• Familiarity with Adobe Creative Cloud applications used for graphic design, page layout, audio, video, and motion graphics, such as Photoshop, Illustrator, InDesign, Acrobat, Audition, After Effects, and Premiere Pro.Working knowledge of Microsoft 365 applications, especially Word and PowerPoint, for document production, presentation development, formatting, and typesetting.


• Ability to use Microsoft OneDrive and SharePoint to organize, share, and collaborate on files and content.


• Ability to use Microsoft Copilot responsibly to support drafting, editing, research, and content development within company guidelines.


• Strong attention to detail, organization, collaboration, and the ability to manage multiple assignments and incorporate feedback.


• Basic understanding of video and audio production, editing, captioning, accessibility, and file optimization for online delivery.

Preferred Qualifications

• Experience developing or supporting job aids, user manuals, quick reference guides, presentations, videos, eLearning, or other instructional materials.


• Experience with and/or willingness to learn Articulate 360 applications, including Storyline and Rise, to build and update eLearning content.


• Experience with Vyond, Well Said, or other eLearning and animation tools.


• Ability to explain processes and concepts in ways that support adult learning and employee performance.

About Us

ECS Group of Companies (ECS) was founded in 1988 with the goal to raise the standards of professional engineering consulting. Today, we are a leader in geotechnical, construction materials, environmental and building science + infrastructure consulting services. We are employee-owned with more than 3,200 employees in 125 offices and testing facilities coast to coast. ECS is currently ranked #60 in Engineering News-Record’s Top 500 Design Firms (April 2026), #148 in Engineering News-Record’s Top 200 Environmental Firms (October 2025) and #38 in Zweig Group’s Hot Firm List (June 2026). For additional information about ECS, visit: www.ecslimited.com.

ECS is an Equal Opportunity Employer. To learn more, click here.