Instructional Designer-Epic

Henry Ford Health; Detroit (MI); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Tuition assistance

Family planning benefits

Discounts

Job summary

Henry Ford Health in Detroit, MI seeks an Instructional Designer-Epic to lead Epic training across diverse user groups during HFHS EHR implementation. You will deliver computer- and workflow-based instruction, develop curricula, and assess program effectiveness under supervision. Epic certification is preferred and training quality will be measured.

Strong communication required. This role offers flexible hours to meet user needs and opportunities to improve end-user experience within a leading

Qualifications

• Associates Degree or equivalent required; Bachelor's preferred.
• Bachelor’s in education, instructional design, clinical field or equivalent preferred.
• 1–2 years in healthcare IT or clinical training environments.
• Healthcare IT/EMR training experience is a plus.
• Knowledge of HFHS workflows and policies is beneficial.

Responsibilities

• Provide Epic training to diverse user groups.
• Design and deliver educational curricula.
• Recruit, supervise and evaluate credentialed trainers.
• Maintain training records and program effectiveness.
• Improve end user experience of the Epic application.

Skills

Interpersonal communication

Verbal communication

Training delivery

Educational design

Epic certification

Education

Associates Degree

Bachelor's Degree preferred

Tools

Epic

Job description

Instructional Designer-Epic | Full Time

Detroit, Michigan

Information Technology

2610424

Aug 14, 2026

About the Role:

The Instructional Designer is an Epic certified instructor responsible for providing successful training to a diversified audience for the HFHS implementation of an electronic healthcare record utilizing the EPIC system of applications. It will require flexible work hours to meet the needs of the user community. Under general supervision, organizes and conducts moderately complex training and educational programs for Epic application. Maintains records of training activities, employee progress, and program effectiveness. This job is responsible for improving the image and productivity of the application end user experience. Certified candidate will be providing computer, workflow based and procedural training, and completing operations improvement projects.

The Instructional Designer will provide management oversight for the credentialed trainers within their application area. This will include assisting with the recruitment and hiring of these individuals, coordinating schedules and tasks and providing quality assessments of their instructional skills and classroom performance. Requires a strong skill set in interpersonal, written and verbal communication. Maintains records of training activities, employee progress, and program effectiveness. This job is responsible for improving the image and productivity of the application end user experience. Certified candidate will be providing computer, workflow based and procedural training, and completing operations improvement projects. The Instructional Designer will provide management oversight for the credentialed trainers within their application area. This will include assisting with the recruitment and hiring of these individuals, coordinating schedules and tasks and providing quality assessments of their instructional skills and classroom performance. Requires a strong skill set in interpersonal, written and verbal communication.

EDUCATION/EXPERIENCE REQUIRED:

• Associates Degree or equivalent from a two-year college or technical school required. Bachelor's Degree preferred.
• Bachelor’s degree in education, instructional design, clinical field or equivalent combination of education and experience preferred.
• One to two (1-2) years of experience with specialized information systems in a clinical healthcare environment and/or one to two (1-2) years of clinical/healthcare training experience.
• Medical Assisting, Nursing, Health Care Administration, Project Management or Information Technology preferred.
• Three to five (3-5) years of computer related experience required preferably in a medical clinic setting or training in a hospital setting preferred.
• Instructional Design experiencing preferred.
• Experience EMR training and/or implementation a plus preferred.
• Knowledge of HFHS clinical and operational workflows, as well as policy and procedures is beneficial.
• Ability to consistently present scripted training materials to large groups, and to conduct engaging and effective training sessions to diverse audiences including management staff, nurses, medical assistants, ancillary support staff, physicians, mid-level providers (NP & PA) and others.
• Ability to design educational curriculum incorporating operational workflows and policies.
• Well respected by peers and management and viewed as a trusted resource.
• Patience, with the ability to adapt to challenging classroom situations & personalities.
• Outstanding customer service, people and organizational skills.
• Excellence orientation: Constantly looks for ways to improve personal and organizational performance.
• Ability to maintain a high-level of energy, adaptability and flexibility necessary for this project.
• Prior knowledge and expertise in either the training and/or implementation of health care information technology solutions. The person needs to be comfortable in the use of Microsoft Office Suite technology, but it is not necessary to be an "expert".

CERTIFICATIONS/LICENSURES REQUIRED:

• Epic certification candidate preferred.
• Epic certification will be required once hired and needs to be complete within first 90 days or based on first available Epic training.

Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity / Affiantative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.